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Operations Assistant

Canteen staff at the company canteen cash register

Job Category



THG Media



Job Type


THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.  

We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.

We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you. 

Job purpose:

To assist the Content and Operations teams in all aspects of the home entertainment artwork workflow, ensuring all deadlines are met.

A key co-ordination point for the Creative & Content and Operations teams, liaising between Producers and internal and external stakenolders.

Key responsibilities:

  • Main point of contact between external design agencies, producers and Operations team.
  • Create full job tags, in order to fulfil creative brief, conformed to Arrow Style Guide, and allocate to design agencies.
  • Assist the Producers with proof reading all release content, including full checks on barcodes and catalogue numbers.
  • Manage external arwork approvals.
  • Provide full artwork specs, on all new releases, to Operations department, in line with manufacturing timelines.
  • Support Operations team to ensure production deadlines are met and alert on status of arwork assets.
  • Approve all artwork PDFs and provide quality control on all assets, prior to manufacturing.
  • Support Sales and Marketing teams in set-up of new announcement titles by collating all artwork, packshots and technical specifications.
  • Provide Watermarked booklets and layered artwork files on completion of project, for PR purposes.
  • Provide all artwork assets required for digital delivery, within given timelines.
  • Support HoO on artwork assets for all third party licensing deals.
  • Raise workflow P.Os, where applicable.

Performance measurement & targets:

  • Ensure all production deadlines are met for physical release.
  • Improve workflow between Content, design agencies and manufacturing.

Qualifications & experience required:

  • Well organised and effective communicator.
  • Highly motivated.

 Personal attributes:

  • An understanding of the Home Entertainment industry and familiarity with Arrow products
  • Passionate about film.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. 

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. 

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