THG Ingenuity
THG's proprietary complete e-commerce platform that powers digital experience and retail for FMCG, beauty and retail brands globally, creating a seamless experience for consumers.
As well as being a third-party e-commerce solution, THG Ingenuity is the operational infrastructure and digital hub which supports THG Beauty and THG Nutrition, delivering excellence throughout the supply chain and customer experience.
Ingenuity's capabilities sit within three sub-divisions, key to a complete digital commerce solution
THG Technology
Since inception 18 years ago, the Group has continually invested in building its own e-commerce software specifically designed for the retail of consumer goods globally. Solutions include the Group’s highly scalable enterprise platform that powers e-commerce for brands; hosting infrastructure ranging from dedicated servers and cloud hosting to managed services; fulfilment technology including warehouse and delivery management systems and warehouse automation; and fraud management and detection software.


THG Operations
Encompassing global fulfilment from a network of sixteen warehouses in strategic locations across the world, manufacturing of nutrition and beauty products in owned and operated BRCAA/A grade facilities in the UK, US and Poland, customer services and sustainability solutions from carbon offsetting and consultancy to plastic recycling.
THG Digital
THG’s integrated marketing ecosystem brings together digital marketing, media, creative content production, translation and digital services to create a holistic, data-driven digital marketing strategy across channels, driving scalable and cost-effective customer acquisition.

What does the Ingenuity platform integrate?
Advanced e-commerce software technology, THG’s global real-world infrastructure, and digital brand-building capabilities specific to THG. This includes a turnkey e-commerce platform, global warehousing, product manufacturing, marketing and much more.
Our Global Operations

9
Production
Facilities
16
Warehousing
& Fulfilment Sites
32
Data Centres
50+
Local & Global
Payment Methods
195
ShippingÂ
Destinations
2000+
Courier Services
Integrated