Barista

Location: Icon 1, WA15 0AF

About Central Functions                       

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

About THG Catering

THG catering is innovative, creative and devoted to providing catering services within THG to the highest possible standard. We are people focused, resourceful and proactive in every operation we manage. We fuel the warehouse and operational management teams, provide fantastic workspace coffee bars, maintain and deliver state of the art vending banks, cater for every office meeting through our internal buffet service and drive the entire work force with a varied and modern catering operation. Our teams and people are our most important asset and we provide a committed, dedicated and passionate environment for our employees to grow, develop and express themselves through the services we provide.

Responsibilities:

Reports to: Head Barista/Coffee Shop Manager

• To create hot beverages of the highest quality and to company specifications.
• Ensure coffee grind, dose and shot times are maintained to company specifications.
• Complete, maintain and update all Food Safety and Health & Safety paperwork correctly on a continual basis to ensure full compliance.
• Maintain the cleanliness of all coffee shop & back of house and surrounding working areas ensuring health & safety hazards, issues, near misses & accidents are reported to your line manager at the earliest opportunity.
• Ensure basic food production methods and all meals are delivered to the required quality standards at the specified times to create a consistent customer experience and avoid any service failures or penalties.
• Ensure all equipment and machinery is in safe working order; all faults/repairs are reported to your line Manager at the first opportunity.
• Provide the highest level of customer service by demonstrating THG values and behaviours at all times to colleagues, customers and clients.
• Assist with the receipt, correct storage and quality of food supply and report any concerns or observations to your Line Manager.
• Ensure the recovery and storage of food and correct labelling procedures are followed.
• To assist with all delivery, buffet, desk drop and external catering concepts.
• Assist with conducting and monitoring all stocktaking procedures ensuring minimal risk of waste.
• Attend regular training as directed by your line Manager according to the requirements of the company.
• Be flexible and comply with any reasonable requests made by your line Manager including if necessary working within other units within reasonable distance.
• To ensure all products are charged for correctly, following all profit protection policies and procedures.

Requirements:

• Experience working as a Barista in a coffee shop environment
• Must be able to produce latte art
• Have experience in training coffee standards
• Calibration of coffee machines

Benefits:

• Competitive salary
• Wellbeing – Company on-site doctor, physio, hairdresser, free on-site gym, employee assistance program (EAP).
• 25 days holiday + Birthday off + Bank Holidays
• Company pension scheme
• Staff Discounts (All THG Brands) + Discounted Staff Shop on-site
• Hotel Discounts (We own King Street Hotel – King St has a new spa as well)
• Hale Country Club Discounts (Spa/Gym/Restaurant)
• Enhanced parenthood pay after 1 year service
• Discretionary company bonus scheme
• In-house L&D function who can deliver internal sessions as well as support with external courses/certifications/apprenticeships/upskilling
• You will have access to use our Tech scheme and Cycle scheme, which is a new salary sacrifice scheme to allow UK employees to purchase from Cycle scheme retailers, and technology from Curry's PC World - through monthly instalments.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.