People Advisor

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

Why be a People Advisor at THG? 

As a People Advisor, you'll play a key role in delivering a proactive, commercial and people-focused HR service across Head Office functions. Acting as a trusted advisor to managers and colleagues, you'll provide practical guidance across the full employee lifecycle, helping to drive engagement, performance and organisational effectiveness.

You'll take ownership of a broad range of Employee Relations matters, analyse people data to identify trends and opportunities, and partner closely with Payroll, HR Administration and the wider People team to ensure a seamless employee experience. You'll also lead local engagement initiatives, supporting a positive, high-performing culture across the business.

As a People Advisor you’ll:  

Employee Relations

• Take ownership of Employee Relations casework across your business areas, including disciplinary, grievance, absence management, performance improvement plans, probation reviews and flexible working requests.
• Provide pragmatic, commercially focused advice and guidance to managers and employees on policies, procedures and employment legislation.
• Manage welfare concerns, Occupational Health referrals, reasonable adjustments and capability processes.
• Support managers through investigations, hearings and formal meetings, ensuring consistency and compliance.
• Escalate complex or high-risk matters to the People Business Partner as appropriate.
• Ensure all casework is accurately documented and maintained in line with internal governance requirements.

• Management of Parental Leave across business areas.

Performance Management

• Coach and influence managers from a people perspective, developing their people management/leadership skills and constructively challenging inappropriate behaviours/actions
• Ensure all cases of formal performance management are documented and recorded in line with internal audit requirements

Engagement & Development

• Lead and coordinate engagement initiatives across the business, supporting the delivery of engagement action plans.
• Partner with managers to improve employee experience and foster an inclusive, high-performing culture.
• Analyse engagement survey feedback and support the implementation of meaningful actions.
• Support onboarding and induction activities to ensure a positive employee experience from day one.
• Promote wellbeing, diversity, inclusion and recognition initiatives across the business.

People Data & Insights

• Produce and analyse people metrics including headcount, attrition, absence, engagement and organisational data.
• Identify trends, risks and opportunities through data analysis and provide recommendations to stakeholders.
• Conduct exit interviews and support the creation of action plans to address key themes.
• Support the preparation of regular people reporting and management information for business leaders.
• Maintain accurate employee records and contribute to data quality initiatives.

Stakeholder partnerships

• Build strong relationships with managers and stakeholders across Head Office functions.
• Work closely with Payroll, HR Administration, Recruitment and the wider People team to ensure a seamless employee experience.
• Ensure people-related changes are communicated accurately and processed within agreed timelines.
• Support the implementation of people initiatives, projects and organisational change activity.
• Act as a visible and approachable point of contact for employee and manager queries.

What skills and experience do I need for this role? 

• Previous experience in a HR Advisor, People Advisor or equivalent HR Generalist role.
• Strong Employee Relations knowledge with experience managing a wide range of casework.
• Good understanding of UK employment legislation and HR best practice.
• Experience coaching and influencing managers at varying levels.
• Strong analytical skills with the ability to interpret people data and identify actionable insights.
• Excellent communication, stakeholder management and relationship-building skills.
• Strong organisational skills with the ability to manage competing priorities.
• Comfortable working in a fast-paced and evolving environment.
• High levels of discretion and professionalism when handling confidential information.
• Confident using HR systems and Microsoft Excel.
• CIPD Level 3 or Level 5 qualification desirable but not essential.

What’s in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider
• Exposure to a broad range of HR activities, projects and stakeholders across the business.
• Opportunities to develop your Employee Relations, analytics and business partnering capabilities.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.