Ecommerce Assistant | Dermstore

Life at THG Beauty 

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. 

 

Why be an Ecommerce Assistant at THG Beauty?

At Dermstore, we are the premier destination for professional-grade skincare and specialty beauty. As a digital-first leader, we curate the world’s most efficacious clinical brands, providing our customers with expert-led solutions for their skin health. We set the industry standard for e-commerce excellence by combining dermatological heritage with a seamless, high-growth shopping experience.

Reporting to the Ecommerce Director, the Ecommerce Assistant will assist in monitoring and improving performance to deliver annual sales and profit budgets, aligned with the growth strategy and brand identity of the assigned US beauty website.

 

As an Ecommerce Assistant, you’ll:  

• Update website with current activity to drive improvements in AOV and Conversion
• Report daily on KPI performance specifically: conversion rates, average order values, revenue, traffic to site and gross profit levels.
• Work with the other members of the team to help plan online activities and campaigns. Effectively bring pages to life via site merchandising and product elevations.
• Optimize the customer onsite journey from landing on the website to checkout, and all funnels in between.
• Self-Driven improvements to the website to optimize performance through THG data sources.
• Work closely with the performance marketing team to create the best offers and target by channel. (including email, affiliate, and PPC)
• Support any collaborations with Buying, Supply Chain, Brand and Customer Services teams in driving improvements.
• Work closely with commercial marketing to deliver onsite brand campaigns.
• Work closely with the Campaign Manager and Brand Marketing team to ensure all necessary creative assets for site fits with brand’s guidelines, are ready for use, and contributing ideas for future events.
• Awareness of competitor offers and pricing in line with our own current trading plans.
• Support any projects as required by line manager.

 

What skills and experience do I need for this role? 

• Ability to collaborate across functions with all team members
• Ability to prioritize and structure work in an organized fashion
• Good financial and analytical ability
• Excellent communicator, problem-solver and critical thinker
• Systems- excel, google analytics, ecommerce platform system knowledge is a plus
• Driven and goal-oriented
• Pro-active and positive ‘can do’ attitude
• Detail-oriented and organized
• Collaborative
• Passionate and eager to learn
• Can work effectively in a fast-paced environment

 

What’s in it for me? 

• Salary: $65,000 to $70,000 annually
• Must be located in the NY Metro Area
• Hybrid Work Model - 3 days office/2 days home
• Medical, Dental, Vision plans
  
• 401K matched up to 5%
• Generous PTO (Paid Time Off)
• Short and long-term disability
• Exclusive employee discounts off THG Brands