Bar Manager

Hale Country Club & Spa is seeking a dedicated hospitality professional with leadership skills and a passion for beverages. As a Bar Manager, you will oversee bar operations, ensuring outstanding service for our guests.

PRIMARY ROLE RESPONSIBILITIES

• Ensure smooth running of the Beverage department, delivering high service standards
• Support the Food and Beverage Manager in aligning team members with company requirements
• Drive financial targets for covers, spend per head, labour, cost of sale, purchasing, and operating profit
• Be visible and approachable at all times
• Coach and mentor team members, assist with training and new starter inductions
• Attend operations meetings
• Possess extensive knowledge of wine and cocktail offerings
• Maintain and exceed service standards, ensuring guest satisfaction
• Work effectively in a high-pressure environment, displaying resilience
• Respond promptly and efficiently to guest requests and complaints
• Understand seasonal menu and beverage offerings, recommending and answering questions

 

BENEFITS:

• Exclusive room rates for you and your family
• 20% off dining at our hotel, 50% off at Hale Country Club & Spa
• Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
• In-person or video GP consultations, discounted prescriptions, and physiotherapy
• Increasing annual leave with service, plus your birthday off
• Continuous learning and development opportunities
• £250 bonus for referring a friend
• Complimentary meals during shifts and provided uniforms
• Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
• Access to in-house Wellbeing Program
• Pension scheme for financial stability

 

APPLICANT REQUIREMENTS:

The successful applicant will have/be:

• Previous experience in a similar role within a 5* luxury hotel or high-end bar
• Strong communication and interpersonal skills
• Excellent customer service and problem-solving abilities
• Flexibility to adapt to changing situations and handle complaints with discretion and sensitivity
• Ability to maintain professional standards under pressure
• Strong knowledge of beverages, cocktails, and bar management software
• Excellent administration and organizational skills
• Proactive, Process-led and organized with a focus on quality
• Enthusiastic and positive, promoting a welcoming atmosphere
• Demonstrated enthusiasm for the King Street Townhouse brand
• Degree Level 2:1 or equivalent work experience
• WSET Level 2 or strong knowledge and interest in wine
• Food Safety Level certification