Junior Digital Merchandiser (12m FTC) | Lookfantastic

Life at THG Beauty 

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. 

 

Why be a Junior Digital Merchandiser at THG Beauty? 

You will join the Buying team in a unique role to drive digital excellence across key accounts. This a truly exciting role at LookFantastic offering the opportunity to drive digital excellence across our strategic brand accounts. The main focus of the role is to optimise the brands performance on the LF website across both visual representation of brand on site but also improving customer metrics and engagement for the brand. This role will allow the person to be fully immersed in the brands products and strategies whilst driving digital excellence in optimisation and execution on LF as well as a continuous strive to improve performance.  

 

As Junior Digital Merchandiser, you’ll:  

• Ensure all brands products are optimised i.e. set up for success under LF trading team/senior account manager and brand partner following best practice, including but not limited to:
  
  o Product merchandising (product placements/recommendations)  
  o Product copy and on-page SEO optimisation o Imagery and videos 
  o Best in class PDP pages  
  o Brand Rooms  
  o Navigation and search 
  o Content and Editorial  
  o Product availability  
  o Product Attribution review & optimised discoverability  
  
  
• Have the final approval of all NPD product pages on the website. Expectation is right first time, 100% of the time, whilst optimising the customer journey by performing regular site walks/reviews to ensure customer journey for partner brands are well optimised and intuitive.
  
  
• Regular SEO audits to drive excellent SEO Optimisation in collaboration with LookFantastic in-house SEO Team.
  
  
• Utilise keyword research and search trends data to optimise product titles and copy on product pages. 
  
  
• Work in close alignment with the site managers and marketing teams across the division to ensure brands/group are well represented on site & across channel.
  
  
• Regular interpretation of data analysis, providing key insights and recommendations for improvement across a variety of metrics such as traffic, conversion and basket metrics. Purchase of ROI dashboard required. 
  
  
• Use insights from both LF and brand partner to understand customer behaviour, making decisions and recommendations based on these insights with the customer at the forefront of mind. This includes A/B testing where appropriate.
   
• Providing digital and trade post event analysis and recommendations to inform future investment strategy & understand customer behaviour within brand and understand key replenish/cross sell triggers to increase retention
  
  

What skills and experience do I need for this role? 

• Ecommerce trading experience with 2-3 years SEO experience with high knowledge of Keyword Research  
• Interest within the beauty industry and knowledge of beauty products 
• Analytical ability with high attention to detail
• Excellent communicator – able to give clarity and set direction 
• Commercial awareness of the beauty industry  
• Critical thinker and problem-solving skills  
• Project management skills  
• Competent knowledge of Google Analytics and Google Search Consol 

 

What’s in it for me? 

Career Development 

• Access bespoke development programmes that have been designed and developed by our in-house L&D team. 

• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. 

Enhanced Leave 

• 25 days annual leave plus bank holidays. 

• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! 

• Enhanced maternity and paternity pay, depending on length of service.  

• Up to 10 days compassionate leave. 

• Buy back up to 3 days each year. 

• Unlock 2 days volunteer leave after 12-months. 

Wellbeing Support 

• Access face-to-face and virtual appointments with our in-house GP. 

• Access our in-house CBT therapist. 

• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  

• State-of-the-art on-site gym. 

• Access to our on-site physio. 

Other Perks 

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme. 

• Subsidised bus pass from Manchester City Centre to our ICON office.  

• Up to 50% staff discount on THG brands. 

• On-site staff shop. 

• Access to on-site barber. 

• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. 

• Anniversary gifts when you hit 5 and 10 years of service.