Head of Health, Safety & Environment (HSE)

Location: Icon 1, WA15 0AF

About Central Functions  

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. 

About Health, Safety & Environment and the Role

The Health & Safety team ensure that we operate safe working environments for all THG employees and visitors. The team provide on-site support to ensure risks are managed in a timely fashion, as well as completing audits and checks to so the business meets all health, safety and environment-related legislative requirements.

Are you an experienced HSE leader ready to drive cultural and operational excellence across a global business?

We’re hiring a Head of HSE to take full ownership of our Health, Safety & Environment function, supporting multiple business units across manufacturing, fulfilment, retail, office and hospitality environments. This is a critical leadership position shaping how we protect our people, assets, brand, and reputation.

As the Head of HSE your responsibilities will be:

• Leading the design and implementation of the Group HSE strategy, aligning with business objectives
• Driving a proactive HSE culture, focusing on risk ownership, behaviour-based safety, and continuous improvement
• Ensuring Group-wide legal compliance across all jurisdictions, including ISO 45001, local legislation, and industry best practice
• Managing and developing a high-performing team of regional and site-based HSE professionals, ensuring capability, engagement, and succession planning
• Implementing and maintaining safety management systems, permit-to-work schemes, contractor control, and high-risk activity governance (e.g. working at height, confined space, machinery)
• Overseeing audits, inspections, and incident investigations, including root cause analysis and tracking of corrective/preventive action plans
• Rolling out and maintaining the Group HSE training matrix, conducting regular gap analyses, and supporting operational and leadership development
• Delivering transparent, data-driven reporting to senior leadership, including KPIs, trend analysis, lagging/leading indicators, and quarterly board packs
• Engaging with regulators, insurers, auditors, and certification bodies during inspections, claims, or certification reviews
• Developing and maintaining HSE policies, standards, and procedures, ensuring consistency across sites and clarity of expectations
• Overseeing the Group HSE legal register and risk registers, ensuring risks are assessed, recorded, and mitigated through proportionate controls
• Collaborating with cross-functional teams including Operations, Facilities, HR, Legal, and ESG to embed HSE into day-to-day decision making
• Supporting emergency preparedness and crisis management, including incident escalation protocols and business continuity integration
• Championing innovation and digital transformation in HSE, identifying tools and platforms that improve visibility, compliance, and engagement
• Driving contractor and third-party compliance, including onboarding, monitoring, and evaluation processes

What skills and experience do I need for this role?

• 10+ years’ experience in HSE leadership roles, ideally across high-risk and multi-site operations
• Strong working knowledge of ISO 45001 and applicable UK/EU/US/AUS legislation
• A data-driven mindset, confident in using metrics to drive behaviour and improvement
• Chartered Membership of IOSH or equivalent (e.g. NEBOSH Diploma, NVQ Level 5 in H&S)
• Track record of cultural transformation and high-impact HSE performance delivery
• Strong communication and stakeholder management skills – from shop floor to C suite
• Experience in incident response, crisis leadership, and regulatory liaison

What's in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.