our commitment

Creating sustainable and enduring brand impact

At THG, we build, grow and accelerate world-class brands using innovative technology and solutions. 

Our vertically integrated business means that we are uniquely placed to embed sustainability and best practice at the heart of product design, manufacture, delivery and our entire customer journey. 

Aligned with the UN’s Sustainable Development Goals, THG (eco) underpins our commitment to sustainable growth and is dedicated to making a positive impact on our planet and for our people.  

We are committed to the development and expansion of sustainability across all our products and services to create enduring and permanent positive change for our customers and THG Ingenuity partners. 

Progressive sustainability, designed with purpose


Climate Action

In 2020, THG and our Ingenuity platform achieved CarbonNeutral® company and service certifications in accordance with The CarbonNeutral Protocol – the leading global framework for carbon neutrality. 

By measuring and offsetting our operational emissions, we have taken immediate climate action while we continue to reduce our carbon footprint. Our next step will be to report on our progress and publish our targets to align with the government’s target for net zero greenhouse gas emissions by 2050, and the Paris Climate Agreement to limit the global temperature increase to 1.5 °C.  

We have purposely selected carbon offset projects that not only make a difference to the planet, but also provide employment, education and positive societal impact to the communities they are based in.  

Find out more about the projects we support as part of our CarbonNeutral company certification below. 

To mark the launch of more:trees by THG (eco) in June 2021, we pledged to plant 1 million trees on behalf of our customers. More:trees enables brands, businesses, customers and Ingenuity clients to responsibly offset carbon emissions and make a big difference to the planet with just a click of a button. 

We will continue to develop innovative solutions and encourage our customers and Ingenuity clients to reduce their impact on the environment.  

Protecting natural resources

Responsible sourcing and consumption are both important in protecting the natural environment and resources we rely on. 

We are proactive in ensuring our own-brand health and beauty products are manufactured sustainably and ethically. As a Group, we are conscious of the impact that the resources we consume can have and seek to make positive changes where we can.  

Through use of certified raw materials, we reduce our environmental impact. For example, the card we use in our packaging and shipping boxes is FSC certified, which means it comes from trees from responsibly managed forests. 

As a proud member of Sedex, one of the world’s leading collaborative platforms with a focus on ethical trade, we are taking actionable steps to support improvements throughout our supply chain. We are engaging with our suppliers to review their sustainable, environmental and ethical performance, and proactively taking action to source our raw materials responsibly. 

Environmental impact is important to us but we are also working hard to empower and support individuals and communities who are impacted by our supply chain. 

We’re passionate about protecting the world around us and are continuing to make positive changes through the projects we support as part of our carbon neutral journey. THG is helping to preserve precious resources or those at risk, such as rainforests and water, as well as beneficially impacting the ecosystems, communities, and habitats that rely on them. 

Eliminating Waste

We’re taking significant steps to reduce our operational waste, through undertaking an in-depth review with an expert third party to reduce the amount of waste we produce and increase the proportion which can be recycled. 

We operate a closed loop recycling solution at our flagship warehouse and Myprotein manufacturing site for our cardboard waste, which is collected and recycled into new boxes for us to reuse. 

Additionally, we are improving our own brand product packaging by reducing the amount of materials we use and transitioning to recyclable materials such as biobased plastics. 

In 2020 we launched our recycle:me scheme for our beauty brands, which allows customers to return their plastic beauty packaging to us to be recycled, free of charge, no matter what the brand. We have big plans for the recycle:me scheme as part of our significant waste reduction and closed loop plans. 

Progressing Our People

Improving Health & Wellbeing

At THG, our people are our greatest asset. We have established a variety of internal programmes and initiatives, built to support mental and physical wellbeing, propel progression and development, and drive positive change. 

THG employees have access to health support and guidance readily available to them, from our on-site UK Doctor and Physiotherapist to round-the-clock mental health support. We are constantly evolving this service, as well as running regular focus months where employees are encouraged to take steps to boost their mental and physical wellbeing. 

We are passionate about helping people improve both their physical and mental health and wellbeing. 

Our global reach enables us to support health and wellbeing through our products. Whether that is through responsible and effective nutrition with Myprotein, Myvitamins and Myvegan, or through natural skincare and relaxation with ESPA, our products are designed to help our customers lead a healthy lifestyle. 

THG in the Community

We are passionate about helping our local and global communities to thrive. At the height of the Covid-19 pandemic, we responded to the immediate crisis by providing a £10 million aid package of support. As well as donating £1 million to two Manchester-based charities, we also donated £4 million of critical products and services to vulnerable people and keyworkers in Manchester, including NHS staff on the frontline. The remaining £5 million was pledged to help people outside of the North West area, including international markets.  

We will continue to support and invest in local and global initiatives that help to strengthen communities and provide prosperity for future generations.  

Generating a Sustainable Economy

THG provides over 10,000 jobs globally and continues to deliver a positive, sustainable contribution to the global economy through significant growth year-on-year. We continue to invest locally as we develop and grow and are committed to contributing fairly to the economy through strong governance and responsible business. 

Designed with Purpose

We are busy turning our vision to drive progress into reality as we continue on our sustainability journey. We will be sharing more on this with you soon, including the ambitious targets we have set ourselves. 

Progressing The

In 2015, the United Nations launched the Sustainable Development Goals (SDGs). There are 17 interconnected SDGs in total, which act as the blueprint to achieve a better and more sustainable future for all.

The SDGs address the global challenges we face including poverty, inequality, climate change, environmental degradation, peace and justice. THG impacts directly and indirectly on all of the SDGs and we believe it is our duty as a global business to drive positive change to support them.

Our sustainability strategy has been designed to allow us to effectively support a number of Goals that have been identified as a priority for THG Eco.

1) Progressing our planet
2) Progressing our people
How It Works

Carbon Neutrality

THG is committed to reducing its environmental impact as much as possible. In addition to ongoing projects to reduce our carbon footprint, we are providing essential finance to six impactful emission reduction projects through our carbon offsets. These projects not only help protect our climate, but also drive positive societal impact to the communities we’re supporting.