our commitment

Creating sustainable and enduring brand impact

At THG, we build, grow and accelerate world-class brands using innovative technology and solutions.

Our vertically integrated business means that we are uniquely placed to embed sustainability and best practice at the heart of product design, manufacture, delivery and our entire customer journey.

We are committed to the development and expansion of sustainability across all our products and services to create enduring and permanent positive changes for our customers and THG Ingenuity partners.

THG Eco underpins our commitment to sustainable growth and is dedicated to driving forward positive change and innovation.

Progressive sustainability, designed with purpose


Reducing Carbon and Energy

In 2020, THG and our Ingenuity platform achieved CarbonNeutral ® company and service certifications in accordance with The CarbonNeutral Protocol – the leading global framework for carbon neutrality.

The CarbonNeutral certifications represent a significant milestone and the first step in our commitment to reducing carbon emissions. We have been able to maximise the immediate impact on our net carbon footprint whilst we make steps to reduce emissions in the long term.  By achieving CarbonNeutral company certification, we have calculated and offset our operational emissions. This has enabled us to take immediate climate action while we continue to reduce our internal emissions.

The next phase of our journey is to reduce carbon emissions even further, to align with the government’s target to bring the all greenhouse gas emissions for the UK to net zero in the next 30 years. This follows the 2018 Special Report on Global Warming of 1.5 °C from the Intergovernmental Panel on Climate Change, resulting in the UK declaring a climate emergency in 2019.

Find out more about the projects we support as part of our CarbonNeutral company certification below.

Managing and reducing our energy use is a priority to us. We are making significant investments into new technology and improved ways of monitoring and managing our energy use at key sites. In 2020, we transitioned to using renewable electricity at our flagship UK manufacturing and distribution sites.

Protecting natural resources

Responsible sourcing and consumption are both important in protecting the natural environment and resources we rely on.

We are proactive in ensuring our own-brand health and beauty products are manufactured sustainably and ethically. As a Group, we are conscious of the impact that the resources we consume can have and seek to make positive changes where we can. With stringent internal guidelines in place, we are mindful of what goes into our products and prohibit and restrict the use of certain ingredients.

Through use of certified raw materials, we reduce our environmental impact. For example, the card we use in our packaging and shipping boxes is FSC certified, which means it comes from trees from responsibly managed forests.

Additionally, a number of our products hold sustainable certifications such as the Soil Association and COSMOS.

As a proud member of Sedex, one of the world’s leading collaborative platforms with a focus on ethical trade, we are taking actionable steps to support improvements throughout our supply chain. We are engaging with our suppliers to review their sustainable, environmental, and ethical performance, and proactively taking action to source our raw materials responsibly.

Environmental impact is important to us but we are also working hard to empower and support individuals and communities who are impacted by our supply chain.

We’re passionate about protecting the world around us and are continuing to make positive changes through the projects we support as part of our carbon neutral journey. THG is helping to preserve precious resources or those at risk, such as rainforests and water, as well as beneficially impacting the ecosystems, communities, and habits that rely on them.

Eliminating Waste

It’s more important than ever to reduce the waste we’re responsible for and help our customers and the brands we work with achieve the same goal.

We’re taking significant steps to reduce our operational waste, through undertaking an in-depth review with an expert third party to reduce the amount of waste we produce and increase the proportion which can be recycled.

We operate a closed loop recycling solution at our flagship warehouse and Myprotein manufacturing site for our cardboard waste, which is collected and recycled into new boxes for us to reuse.

Additionally, we are improving our own brand product packaging by reducing the amount of materials we use and transitioning to recyclable materials such as biobased plastics.

Our goal is for none of our UK operational waste being sent to landfill, and any waste that cannot be recycled or repurposed will be used to generate renewable electricity. We’re very close to achieving that goal and working hard on that last few percent.

Our international warehouses and manufacturing sites will soon follow as our next priority.

In 2020 we launched our RecycleMe scheme for our ESPA brand, which allows customers to return their plastic beauty packaging to us to be recycled, free of charge, no matter what the brand. We have big plans for the RecycleMe scheme as part of our significant waste reduction and closed loop plans.

Progressing Our People

Improve Health & Wellbeing

We are passionate about helping people improve both their physical and mental health and wellbeing.

Our global reach enables us to support health and wellbeing through our products. Whether that is through responsible and effective nutrition with Myprotein, Myvitamins and Myvegan, or through natural skincare and relaxation with ESPA, our products are designed to help our customers lead a healthy lifestyle.

At THG, our people are our greatest assets. We have established a variety of internal programmes and initiatives, built to support mental and physical wellbeing, propel progression and development, and drive positive change through the organisation.

THG employees have access to health support and guidance readily available to them, from our on-site Doctor and Physiotherapist to round-the-clock mental health support. We are constantly evolving this service, as well as running regular focus months across the business where employees are encouraged to take steps to boost their mental and physical wellbeing.

Generating a Sustainable Economy

THG provides over 8,000 jobs globally and continues to deliver a positive, sustainable contribution to the global economy through significant growth year-on-year. We continue to invest locally as we develop and grow and are committed to contributing fairly to the economy through strong governance and responsible business.

Designed with Purpose

We are busy turning our vision to drive progress into reality as we continue on our sustainability journey. We will be sharing more on this with you soon, including the ambitious targets we have set ourselves.

Progressing The

In 2015, the United Nations launched the Sustainable Development Goals (SDGs). There are 17 interconnected SDGs in total, which act as the blueprint to achieve a better and more sustainable future for all.

The SDGs address the global challenges we face including poverty, inequality, climate change, environmental degradation, peace and justice. THG impacts directly and indirectly on all of the SDGs and we believe it is our duty as a global business to drive positive change to support them.

Our sustainability strategy has been designed to allow us to effectively support a number of Goals that have been identified as a priority for THG Eco.

1) Progressing our planet
2) Progressing our people
How It Works

Carbon Neutrality

THG is committed to reducing its environmental impact as much as possible. In addition to ongoing projects to reduce our carbon footprint, we are providing essential finance to six impactful emission reduction projects through our carbon offsets. These projects not only help protect our climate, but also drive positive societal impact to the communities we’re supporting.