Category: Press Centre

THG INGENUITY AND HOMEBASE AGREE 10 YEAR D2C DIGITAL TRANSFORMATION PARTNERSHIP

THG Ingenuity, the Ecommerce Services division of THG, today announces a 10-year partnership with Homebase in a multi-million-pound deal to digitally transform the British home and garden retailer. 

Homebase will have access to THG Ingenuity’s proprietary end-to-end ecommerce solution to replace current systems, including web development and hosting, a global fulfilment and payment infrastructure, digital channel and proposition management, brand building and strategy, alongside the production of digital first content from THG’s content studios.  

Teaming THG Ingenuity’s digital strength with the in-store knowledge and heritage of Homebase will create a scalable, immersive omni-channel opportunity for the retailer, boosting its direct to consumer (“D2C”) potential in the UK and internationally, launching the fully integrated proposition from early 2021. The end-to-end and fully integrated solution will deliver a seamless customer experience through operations and data including reserve in store, endless aisle, loyalty, digital kiosk and personalisation.  

This major long-term partnership with Homebase is part of THG Ingenuity’s strategy to expand in the home retail sector; a predominantly offline industry that presents a huge potential for digital growth via ecommerce in better supporting a frictionless customer purchase journey between instore and online.  

THG Ingenuity is THG’s proprietary, end-to-end technology and operating platform that has enabled the group to successfully build and scale its own global, D2C brands, including Myprotein and lookfantastic. THG Ingenuity’s third-party clients include Nestle and PZ Cussons. 

Matthew Moulding, Founder and Chief Executive Officer of THG, said: “We are incredibly excited to be working with one of the UK’s biggest players in the home and garden retail sector and there is huge potential for us to grow Homebase’s D2C capabilities with our proven infrastructure and services.  

The global retail landscape is changing and the current climate has accelerated digital plans for many businesses. This partnership is testament to the strength and reputation of THG Ingenuity to deliver a world-leading ecommerce solution that can power businesses of all sizes, in the UK and globally.” 

Damian McGloughlin, CEO of Homebase, comments: “This partnership will significantly fast-forward our digital plans and create an incredible new shopping experience for customers. We have a unique opportunity to move with the rapidly changing retail landscape, and leapfrog ahead to an experience that exceeds customers’ demands for online shopping that’s both easy and inspirational. We’ll combine the best of bricks-and-mortar with The Hut Group’s world-class expertise, to advise, excite and inspire our customers with new ways of shopping we know they’ll love.” 

ENDS 

For more information, please contact: 

The Hut Group (THG): Viki Tahmasebi, viki.tahmasebi@thehutgroup.com, 07966 028340 

M&C Saatchi Public Relations – on behalf of Homebase: Flick Hudson, HomebasePR@mcsaatchi.com,  

07809 463567 

Homebase: Claire Abercrombie, claire.abercrombie@homebase.co.uk, 07753 310573 

Notes to Editors 

About The Hut Group 

The Hut Group (THG) is an international online retailer and technology company. Founded in 2004 by CEO Matthew Moulding, Manchester-based THG now operates 178 localised websites, retailing goods in 169 countries. In the year to 31 December 2019, the Group grew sales by 24% to £1.14bn, with 66% of sales generated internationally. More than half of THG’s sales come from its own brand products. THG owns Lookfantastic and Myprotein amongst other brands operating primarily in the beauty and wellbeing sector. 

About THG Ingenuity 

THG Ingenuity is THG’s end-to-end ecommerce platform, powering THG’s own business as well as those of brands and retailers around the world. THG Ingenuity comprises access to THG’s international infrastructure across warehouse fulfilment, digital content studios and event spaces, an end-to-end proprietary software solution required to operate and scale retail brands, and a suite of in-house consultative and management services across trading, marketing and brand strategy. It is one of the only platforms that is underpinned by proven expertise as it has demonstrably scaled brands globally and now powers 3rd party brands on a SAAS basis. 

THG Ingenuity is partnered with leading retailers across the globe, including Johnson & Johnson, Groupe L’Occitane, PZ Cussons Beauty and Nintendo. THG Ingenuity helped the Group dispatch over 80 million items during the year ended 31 December 2019 to customers across the world and saw THG reach the top of the Sunday Times profit track for two consecutive years. 

About Homebase 

Founded in 1979, Homebase is a home and garden projects retailer offering customers the inspiration, expertise and products to create a home they love – all in one place. 

Its wide range of products covers garden, decorating, home furnishings, kitchens and bathrooms, alongside complementary concessions from some of the UK’s leading brands. Inspirational new store layouts are helping millions of customers combine on-trend collections with the project ideas, practical advice, partners and tools to bring their home and garden visions to life. 

Homebase operates 164 stores and 23 standalone Bathstores employing over 6,600 people across the UK and Ireland, whose specialist knowledge sits at the heart of the friendly and inspiring in-store experience Homebase offers its customers. 

THG INGENUITY SIGNS £100M+ OF PARTNERSHIPS WITH GLOBAL BEAUTY BRANDS & BRAND OWNERS

THG Ingenuity, the technology services division of THG, today announces the signing of major partnership agreements with global beauty brands Elemis, PZ Cussons Beauty, Burt’s Bees, Nuxe, By Terry and Revolution Beauty, as part of the wider beauty portfolio of clients, collectively worth more than £100 million.  

Through the partnerships, THG Ingenuity will accelerate each brand’s transition towards a direct-to-consumer (“DTC”) model to meet the growing online consumer demand. The agreements are also testament to THG Ingenuity’s ability to deliver this digital transformation across all touchpoints of the consumer journey effectively. 

  • Elemis – THG will launch Elemis through localised DTC offerings across 15 territories in Europe and Asia over the next 12 months. Elemis will leverage THG’s localisation expertise and global distribution centres in the UK, Poland, Australia and Singapore for greater fulfilment efficiencies and to offer shorter delivery times and more relevant shopping experiences to their customers; 
  • PZ Cussons Beauty – The partnership will see THG Ingenuity facilitate its shift to DTC ecommerce at pace, with the launch of three of their consumer brands, St Tropez, Sanctuary Spa and Fudge professional, in under six weeks; 
  • Burt’s Bees – THG will initiate the European site roll-out for Burt’s Bees, the natural skincare brand, which commenced with the UK site launch in May 2020. THG’s offering includes its trading & performance marketing analytics to optimise performance which has led to a fast start with website performance trading at +146% revenue vs the initial target of 60% organic growth; 
  • Nuxe - The brand is about to launch its global DTC online business with THG Ingenuity in the USA, complemented by a JBP for THG Ingenuity’s own reseller sites Skinstore and Lookfantastic. The next phase of the partnership will see further sites rolled out across America and Asia Pacific. 
  • Revolution Beauty – Initially delivering a DTC online business for the US and Australia in 2020, THG will complement the British beauty brand’s existing ecommerce offering and enable it to enter new markets. The partnership reflects the growing number of established brands that are benefitting from THG’s international infrastructure and local knowledge of global territories to expand their presence. 
  • By Terry – THG Ingenuity is partnering with the French firm on a new brand launch across all end-to-end services. This will include brand development and strategy, content and packaging, DTC and managed services in trade and performance marketing.  

Each brand will access THG Ingenuity’s full range of ecommerce solutions, from its end-to-end, proprietary DTC technology platform to its international fulfilment and payments infrastructure complemented by further global solutions across hosting, translations, brand development and creative content. Crucially, the brands will have access to, and full ownership of, an exhaustive pool of data that underpins all of THG Ingenuity’s operations, led by its data analytics division.  

THG Ingenuity offers its partners a long pipeline of innovation, empowering them to stay ahead of the curve as the retail landscape continues to evolve. Beauty-industry players specifically will need to lean on innovative tools to capture and convert the attention of existing and new customers in the coming years. THG Ingenuity is constantly developing these tools, having recently filed a patent for its Foundation Finder Technology, which allows consumers to colour-match from home using THG’s own colour card, machine learning and computer vision technology. This is one example of how partners can benefit from its technology roadmap.  

Matthew Moulding, Founder and Chief Executive Officer of THG, said: “The consumer shift to online continues at pace and a resilient, world class, DTC operation has become a necessity for brands to generate sustainable long-term growth. Through THG Ingenuity’s proprietary technology, brands can leverage our end-to-end capabilities to launch, market and fulfil their product offering at pace and accelerate their international expansion.  

“The latest partnership agreements with some of the leading international beauty brands are a testament to the strength of THG Ingenuity’s proven technology services.” 

ENDS 

For more information, please contact: 

The Hut Group (THG): Viki Tahmasebi, viki.tahmasebi@thg.com, 07966 028340 

Notes to Editors 

About The Hut Group 

The Hut Group (THG) is an international online retailer and technology company. Founded in 2004 by CEO Matthew Moulding, Manchester-based THG now operates 178 localised websites, retailing goods in 169 countries. In the year to 31 December 2019, the Group grew sales by 24% to £1.14bn, with 66% of sales generated internationally. More than half of THG’s sales come from its own brand products. THG owns  Lookfantastic and Myprotein amongst other brands operating primarily in the beauty and wellbeing sector. 

About THG Ingenuity 

THG Ingenuity is THG’s end-to-end ecommerce platform, powering THG’s own business as well as those of brands and retailers around the world. THG Ingenuity comprises access to THG’s international infrastructure across warehouse fulfilment, digital content studios and event spaces, an end-to-end proprietary software solution required to operate and scale retail brands, and a suite of in-house consultative and management services across trading, marketing and brand strategy. It is one of the only platforms that is underpinned by proven expertise as it has demonstrably scaled brands globally and now powers 3rdparty brands on a SAAS basis. 

THG Ingenuity is partnered with leading retailers across the globe, including Johnson & Johnson, Groupe L’Occitane, PZ Cussons Beauty and Nintendo. THG Ingenuity helped the Group dispatch over 80 million items during the year ended 31 December 2019 to customers across the world and saw THG reach the top of the Sunday Times profit track for two consecutive years. 

Talent 

The Hut Group is the #1 place for ambitious young talent. By the end of 2019, THG employed over 7,000 people, more than double compared to 2016, with 1,500 jobs created in 2019. 

THG Sales Surpass £1bn on Continued Profit Growth and Major Investment

RESULTS FOR THE YEAR ENDED 31 DECEMBER 2019

The Hut Group (“THG” or the “Group”), the Manchester-based Consumer brand & technology group, pre-eminent in Beauty & Wellness, today announces results for the year ended 31 December 2019.

The full report can be viewed here.

Financial highlights

  • Group sales up 24% to £1,140m (2018: £916m);
  • International sales now 66% of Group sales;
  • Gross Profit increased by 22% to £511m (2018: £417m);
  • EBITDA1 up 22% to £111m (2018: £91m);
  • Continued strong growth in own brand revenues, with 50% of Group sales coming from own brands;
  • Group 3-year sales CAGR of 31% and 3-year EBITDA CAGR of 31%;
  • Agreed new financing facilities of €1bn, to drive major investments in Beauty, Nutrition, Technology and Infrastructure;
  • Over 20% of THG’s share capital has been awarded to employees since the Group was founded, demonstrating THG’s commitment to people and staff sharing in the value they help to generate; and
  • Increased capital investment across Technology & Infrastructure projects, including Manufacturing, Logistics and Offices – totalling more than £1bn since 2016.

Operational highlights

  • Strategic investment to acquire luxury natural haircare brand Christophe Robin, to complement THG’s international Beauty offering;
  • Major technology agreement signed with Nestlé Health Sciences post year-end to launch brands into 20 global territories;
  • Exchanged contracts with Airport City Manchester to develop ‘THQ’, a new global headquarters campus;
    • Located adjacent to the UK’s third biggest airport, the first phase will see the creation of cutting-edge office space totalling 288,000 sq. ft.;
    • Two further phases contracted to facilitate THG’s future growth plans to expand the campus to c. 1,000,000 sq. ft. which, on completion, will support up to 10,000 jobs.
  • Expanded experiential marketing infrastructure with two prestigious property acquisitions;
    • Eclectic Hotel Group, comprising two luxury boutique hotels: King Street Town House and Great John Street Hotel;
    • 100 King Street, an iconic 12,000 sq. ft. building in Manchester city centre;
  • Continued investment in THG Ingenuity, the Group’s proprietary technology proposition, plus further expansion of international fulfilment centres including £60m acquisition of a new facility in Poland;
  • THG’s global footprint includes operating across 40+ currencies, and is supported by 50+ payment options, delivering in 169 countries with over 150 final mile courier services;
  • Broke ground to commence construction of Icon, THG’s £135m bespoke digital content hub, set to complete in late 2020; and
  • Created 1,500 jobs during 2019, largely in the North West, taking total worldwide workforce to over 7,000 people.

THG Ingenuity

Over the last three years, THG has invested more than £600m to enhance its leading proprietary ecommerce technology engine, while significantly expanding its client base of leading international retailers. THG also continued to invest to develop its physical assets, including over £60m in 2019 on a freehold owned Polish Fulfilment Centre, which provides a full Brexit hedge and complements its facility in Cheshire, England. THG Ingenuity’s global fulfilment network now consists of 12 centres across the world, serviced by over 150 different final mile delivery options.

THG Ingenuity’s technology platform is continually enhanced by a team of more than 400 in-house technical experts, who delivered over £37m of enhancements to the platform in 2019 alone, which range from courier and payment method integrations to functionality development and security enhancements.

In April 2020, THG Ingenuity announced a major agreement with Nestlé Health Science (NHSc) to deliver a fully serviced, global ecommerce platform, to internationally scale a number of NHSc’s brands. The partnership will provide NHSc with a single service-point, through the THG Ingenuity platform, to launch and scale brands online in 20 territories across North America, Europe and Asia.

THG Experience

The Group maintained its focus on becoming a global leader in connecting content creators and influencers with brands, as part of its innovative approach to consumer engagement in both the online and offline environment.

THG continued to invest in its experiential marketing infrastructure, acquiring two prestigious Manchester property assets: Eclectic Hotel Group, which comprised the King Street Town House and Great John Street Hotel, and 100 King Street, an iconic 12,000 sq. ft. building, offering unique entertainment and event space in Manchester city centre. The properties build on THG’s existing portfolio and are used to host immersive Influencer and Brand Partnership events.

THG continued to grow its partnership network which now features more than 4,500 creators working across markets and platforms. The expanding network helps THG to drive deeper relationships and continued customer engagement with its global customer base.

THG Talent highlights

By the end of 2019, THG employed more than 7,000 people having created approximately 1,500 new roles in the year. In March 2020, the Group also created more than 500 new positions across its manufacturing and distribution sites with a particular focus on applicants in the North West who had lost their jobs as result of the economic pressures surrounding the Covid-19 outbreak.

THG continues to build upon, and invest heavily in, its diverse pool of talent. THG employs colleagues representing 108 nationalities and is on course to create a further 2,000 new jobs in 2020.

THG in the Community

The Group has a commitment to wider social responsibility and plays a pivotal role in the community, most notably in the North West of England, which has been home to the Group since its inception 15 years ago, and where the Group has created over 4,500 jobs. On 2 April 2020, THG announced a £10 million aid package to support vulnerable communities, key workers and emergency services in Manchester, the UK and other markets during the Covid-19 crisis. This was followed by an additional donation of 3.5million units of PPE to the health and care system in Greater Manchester; a project costing over £2m.

Matthew Moulding, Founder and Chief Executive Officer of The Hut Group, said: “It has been a year of significant progress across the Group. We have continued to make huge investments to develop our infrastructure, technology, brands and people, which continue to deliver substantial growth, with Group Sales of £1.1bn in 2019.

“THG has continued to develop our end-to-end technology platform, THG Ingenuity, which powers both our own brands and a growing number of major global consumer groups. We have significantly expanded our global fulfilment capability, broadening our reach to customers in 169 countries. THG has also made important investments in our THG Experience portfolio, expanding the offering of our influencer platform, bringing over 5,000 influencers currently to both our own and our partner brands.

“Our people are the key to our success, and we have continued to invest in our talented teams. The development of the THQ business campus continues at pace and demonstrates our commitment to investing in our people. THG has an excellent platform for growth with an outstanding portfolio of prestigious brands, powered by THG Ingenuity.”

ENDS

For more information, please contact:

Hut Group (THG): Viki Tahmasebi

viki.tahmasebi@thehutgroup.com 07966 028340

Notes to Editors

1Adjusted EBITDA is operating profit before depreciation, amortisation, share based payments and exceptional items

About The Hut Group 

The Hut Group (THG) is an international online retailer and technology company. Founded in 2004 by CEO Matthew Moulding, Manchester-based THG now operates 178 localised websites, retailing goods in 169 countries. In the year to 31 December 2019, the Group grew sales by 24% to £1.14bn, with 66% of sales generated internationally. More than half of THG’s sales come from its own brand products. THG owns  Lookfantastic and Myprotein amongst other brands operating primarily in the beauty and wellbeing sector. 

About THG Ingenuity 

THG Ingenuity is THG’s end-to-end ecommerce platform, powering THG’s own business as well as those of brands and retailers around the world. THG Ingenuity comprises access to THG’s international infrastructure across warehouse fulfilment, digital content studios and event spaces, an end-to-end proprietary software solution required to operate and scale retail brands, and a suite of in-house consultative and management services across trading, marketing and brand strategy. It is one of the only platforms that is underpinned by proven expertise as it has demonstrably scaled brands globally and now powers 3rdparty brands on a SAAS basis. 

THG Ingenuity is partnered with leading retailers across the globe, including Procter & Gamble, Johnson & Johnson, Groupe L’Occitane, PZ Cussons Beauty and Nintendo. THG Ingenuity helped the Group dispatch over 80 million items during the year ended 31 December 2019 to customers across the world and saw THG reach the top of the Sunday Times profit track for two consecutive years. 

Talent

The Hut Group is the #1 place for ambitious young talent. By the end of 2019, THG employed over 7,000 people, more than double compared to 2016, with 1,500 jobs created in 2019.

THG agrees partnership with Singapore Airlines to charter 100+ flights, and confirms plans to launch “THG Air” 

The Hut Group (“THG” or the “Group”), the global consumer brand & technology group, today announces: 

  • A partnership with Singapore Airlines to charter a series of more than 100 flights; and 
  • The launch of “THG Air”, with the purchase and operation of two of its own dedicated cargo planes.   

The partnership with Singapore Airlineswill see THG remove its reliance on scheduled passenger services. This is in response to both recent unprecedented disruption across the airline industry, and THG’s strong international sales growth 

Since the start of 2020, THG has been running successful trials, using dedicated cargo flights to service its global operations, especially across the Asia region. The significant success of these trials has provided THG with the confidence to embark on this new partnership with Singapore Airlines and for THG to go a step further and announce the launch of “THG Air”.  

Additionally, THG Air will form a key pillar of the THG Ingenuity Service Offering for clients seeking market access in the Asia region. 

By the end of October 2020, THG will have two of its own cargo planes live, branded with the “THG Air” livery, operating out of Manchester Airport, where THG has its headquarters. 

The partnership with Singapore Airlines comes as THG continues to expand its global distribution centres. In recent months, THG has opened three new centres opened in the U.S.A.one in Singapore and one in India. A further six overseas distribution centres are planned before the end of the year. 

Matthew Moulding, Founder and Chief Executive Officer of THG, said:  

The recent disruption across the airline industry has brought huge challenges in the movement of goods across the globe. This led us to accelerate our trials for dedicated cargo planes to link together our own global manufacturing and distribution centres. These trials have proved a great success, resulting in today’s partnership with Singapore Airlines. The trials have also given us the confidence to supplement this partnership with the launch of two of own cargo planes, under the livery of “THG Air”.”   

“The partnership with Singapore Airlines places us in the strong position of having secured routes from UK to Asia for the foreseeable future, enabling us to keep our supply chain moving and delivering goods – including essential items such as vitamins, personal care and hygiene products.  

“Navigating the current crisis by forming these partnerships is an integral part of our strategy for THG Air, which will cement our standing as a global leader in ecommerce and technology and brings us closer to millions of customers.”  

Sherine Teo, Vice President of Digital and E-Commerce Logistics, Singapore Airlines, said: “We welcome this partnership with THG, which facilitates the movement of goods across Asia and supports global supply chains. This collaboration will leverage Singapore Airlines’ flight network to ensure timely and efficient supply and delivery of THG goods to its customers. 

 

ENDS 

  

THG INGENUITY AND NESTLÉ HEALTH SCIENCE SIGN GLOBAL TECHNOLOGY PARTNERSHIP 

THG INGENUITY AND NESTLÉ HEALTH SCIENCE SIGN GLOBAL TECHNOLOGY PARTNERSHIP 

THG Ingenuity, the technology services division of THG, today announces the signing of a major contract with Nestlé Health Science (NHSc). THG Ingenuity will deliver a fully serviced, global ecommerce platform, to internationally scale a number of NHSc’s brands.  

The partnership will provide NHSc with a single service-point, through the THG Ingenuity platform, to launch and scale brands online at pace. NHSc will harness THG Ingenuity’s unique end-to-end capability, technology services and geographical reach to launch some of its leading brands online in 20 territories across North America, Europe and Asia. The brands include OPTIFAST, Minami, and Klean Athlete. 

THG Ingenuity will provide NHSc with global fulfilment and payment infrastructure, web development and hosting, digital marketing and content development, translation services, data science capabilities and global operations support. The partnership effectively allows NHSc to outsource the full ecommerce journey from customer acquisition through to product delivery to THG Ingenuity using its highly scalable and cost-effective model. 

Nestlé’s long-term partnership with THG Ingenuity is a testament to its technology infrastructure and proven brand-building expertise. THG Ingenuity provides a cost-effective proposition while lowering execution risk from a proven technology service offering. 

By leveraging THG’s proprietary technology and operating platform, THG has successfully built and scaled some of the biggest global direct to consumer (“D2C”) brands in the Health & Beauty industry, including Myprotein and lookfantastic.    

Nestlé Health Science (NHSc), a wholly-owned subsidiary of Nestlé, is a globally recognized leader in the field of nutritional science offering an extensive consumer health portfolio of industry-leading medical nutrition, consumer and VMS brands that are science-based solutions covering all facets of health from prevention, to maintenance, all the way through to treatment. NHSc is redefining the approach to management of health in several key areas such as pediatric health, allergy, acute care, oncology, metabolic health, healthy aging, gastrointestinal health, and inborn errors of metabolism. Headquartered in Switzerland, NHSc employs over 5,000 people around the world. 

THG Ingenuity is THG’s end-to-end ecommerce platform, powering THG’s own business and provided as a service to brands and retailers around the world. The platform is currently partnered with leading international retailers, including Procter & Gamble, Walgreens Boots Alliance, Johnson & Johnson, Groupe L’OCCITANE and Nintendo, and enables the Group to dispatch over 68 million items to customers globally. 

THG Ingenuity comprises access to THG’s international infrastructure across warehouse fulfilment, digital content studios and event spaces, an end-to-end proprietary software solution required to operate and scale retail brands, and a suite of in-house consultative and management services across trading, marketing and brand strategy. It is one of the only platforms that is underpinned by proven expertise as it has demonstrably scaled brands globally. 

THG Ingenuity provides a highly differentiated service offering to its partners. Unlike other 3rd party global platforms that provide certain core online functionalities, THG Ingenuity provides a fully integrated and tailored end-to-end e-commerce business. 

Matthew Moulding, Founder and Chief Executive Officer of THG, said: “The agreement with Nestlé is a major endorsement for THG Ingenuity’s unique and comprehensive offering. We built THG Ingenuity from the ground up, designed specifically to cater for a brand’s every need from customer acquisition and content marketing to payments and processing through to delivery. It has now become the world’s most comprehensive brand and technology platform and we look forward to helping further power Nestlé Health Science’s international growth. 

René Augstburger, NHSc Head of Strategy and Business Acceleration, “THG Ingenuity will help Nestlé Health Science reach more customers around the world with science-based nutrition solutions. We are confident that THG will help fast-track our brands’ global expansion.” 

ENDS 

For more information, please contact: 

The Hut Group (THG): Viki Tahmasebi, viki.tahmasebi@thehutgroup.com, 07966 028340 

Notes to Editors 

About The Hut Group 

The Hut Group (THG) is an international online retailer and technology company. Founded in 2004 by CEO Matthew Moulding, Manchester-based THG now operates 178 localised websites, retailing goods in 169 countries. In the year to 31 December 2019, the Group grew sales by 24% to £1.14bn, with 66% of sales generated internationally. More than half of THG’s sales come from its own brand products. THG owns  Lookfantastic and Myprotein amongst other brands operating primarily in the beauty and wellbeing sector. 

 

About THG Ingenuity 

THG Ingenuity is THG’s end-to-end ecommerce platform, powering THG’s own business as well as those of brands and retailers around the world. THG Ingenuity comprises access to THG’s international infrastructure across warehouse fulfilment, digital content studios and event spaces, an end-to-end proprietary software solution required to operate and scale retail brands, and a suite of in-house consultative and management services across trading, marketing and brand strategy. It is one of the only platforms that is underpinned by proven expertise as it has demonstrably scaled brands globally and now powers 3rdparty brands on a SAAS basis. 

THG Ingenuity is partnered with leading retailers across the globe, including Procter & Gamble, Johnson & Johnson, Groupe L’Occitane, PZ Cussons Beauty and Nintendo. THG Ingenuity helped the Group dispatch over 80 million items during the year ended 31 December 2019 to customers across the world and saw THG reach the top of the Sunday Times profit track for two consecutive years. 

THG pledges £10m of COVID-19 Aid to Manchester and other Markets

 The Hut Group (“THG” or the “Group”), the global, consumer brand & proprietary technology group pre-eminent in Beauty and Wellness, today announces its £10 million aid package to support vulnerable communities, key workers and emergency services in Manchester, the UK and its international markets during the COVID-19 crisis.

THG is donating £5m of aid directly into the Manchester area, the base of its Headquarters and where 5,000 of its 7,000 workforce live and work. After discussion with both Manchester City Council (“MCC”) and the Greater Manchester Mayor’s office it has been agreed that the £5 million of aid from THG to Manchester is to be made as follows:

  • £1 million immediate cash donation split between two charities; £0.5m to We Love MCR (the Lord Mayor of Manchester’s charity) which is supporting groups and charities responding to the coronavirus issue in the city of Manchester through its Covid-19 community response fund; £0.5m to the Greater Manchester Mayor’s Charity which helps homeless people across Greater Manchester.
  • £4 million of critical products and services, which are currently in acute shortage across the world. These critical products will be distributed across key sites in the region, including NHS staff on the frontline, working long hours in the fight against Covid-19. These key products will also be distributed to the more vulnerable people in the region

In recent weeks, THG has been racing to meet rapidly increased global online demand for essential vitamins, foods, supplements, personal care & hygiene products. This resulted in THG announcing 500 new Manufacturing and Distribution jobs across its UK, European, US and Asia operations.

Accordingly, a further £5m of aid is being pledged by THG to areas outside of the North West, including international markets.

THG is the world’s largest online Nutrition and Personal Care business, through global brands such as Myprotein, Myvitamins and lookfantastic. Through in-house manufacturing of key nutritional supplements, vitamins, personal care and hygiene products, THG is in a unique position to offer essential production support to the nation’s COVID-19 efforts.

THG has transitioned part of its manufacturing capability to produce hand sanitisers to help meet the exceptional global demand, and will be giving £1m free hand sanitisers to people who otherwise can’t access them, as a part of the aid being provided.

THG has also pledged all 70 rooms in both of its prestigious Manchester city centre hotels – Great John Street Hotel and King Street Townhouse. These hotels will be available at no charge to support both NHS staff and Greater Manchester Police who are working away from their families over the next three months. The luxury ensuite bedrooms will be fully staffed and catered, with THG’s fitness and wellbeing brand Myprotein supplying ‘grab and go’ bags of nutritious snacks and supplements for emergency workers to take with them each day.

THG maintains world-leading measures to monitor and safeguard the health of all colleagues working across the group, including fulfilment and production centres. In addition to temperature checks and social distancing measures across all sites, this week sees THG installing thermal imaging technology across operations, ensuring the well-being of all colleagues can be monitored in a touchless and scalable manner.

Over recent weeks, the Company’s sizable in-house catering team has also been redeployed to deliver the following:

  • one million meal packages and food parcels for vulnerable people in the North West, namely food banks and local people who cannot access supermarkets
  • giving every THG employee at the Warrington Omega facility a ready-to-cook free meal for two people to take home at the end of each and every shift. This reduces the need to visit busy supermarkets, protecting the well-being of our colleagues. This equates to c5,000 packages (c10,000 meals) a week

The COVID-19 support pledge follows the recent announcement that THG has created 500 new roles at its manufacturing and fulfilment sites, equating to £10 million going back to the local economy and providing significant employment support during the economic disruption from the COVID-19 outbreak.

Matthew Moulding, Founder and Chief Executive Officer of THG, said: “THG is a major global player in the manufacture and retail of Nutrition, Vitamins and Personal Care products. These are unprecedented times and THG has an obligation to support those in need, not only as a major regional employer, but because we have the ability to do so. Everyone at THG wants to help in any way they can. Manchester and the surrounding areas are our home and we have a huge sense of loyalty to the local community.

“Many of the products we produce are currently beyond the reach of many due to recent spikes in global demand. This is why we are working together with both the Mayor’s office and MCC to reach those who need help the most. This partnership means we can better support our incredible emergency services, key workers and local authorities, who are doing the whole of the UK proud throughout this crisis.”

Sir Richard Leese, leader of Manchester City Council, said: “This is a remarkably generous move by The Hut Group which, as a manufacturer and retailer of essential nutritional and personal care products, will provide a big boost to the city’s collective efforts to tackle coronavirus and its impacts.

“It reflects the sense of wider social responsibility and commitment to the city which THG have demonstrated since they first arrived here.

“The Hut Group is a shining example of how Manchester-based businesses are rising to the occasion during this difficult time, in both delivering essential products and safeguarding employees through the introduction of extensive precautionary measures since January 2020. It’s this sense of shared purpose which will get us through this challenge.”

Mayor of Greater Manchester, Andy Burnham, said: “This incredibly generous donation by The Hut Group shows Greater Manchester business at its best. These are challenging times for us all and it means so much to see one of our most successful home-grown companies stepping forward and giving back to our communities. The Hut Group’s support will enable us to provide better support to homeless people as well as recognise the selfless work of our heroic NHS staff and other frontline workers.  I hope this announcement will provide inspiration to other businesses to do what they can to help us get through this together.”

ENDS

For more information, please contact:

The Hut Group (THG): Viki Tahmasebi, viki.tahmasebi@thehutgroup.com, 07966 028340

Notes to Editors

About The Hut Group 

The Hut Group (THG) is an international online retailer and technology company. Founded in 2004 by CEO Matthew Moulding, Manchester-based THG now operates 178 localised websites, retailing goods in 169 countries. In the year to 31 December 2019, the Group grew sales by 24% to £1.14bn, with 66% of sales generated internationally. More than half of THG’s sales come from its own brand products. THG owns  Lookfantastic and Myprotein amongst other brands operating primarily in the beauty and wellbeing sector. 

 About THG Ingenuity 

THG Ingenuity is THG’s end-to-end ecommerce platform, powering THG’s own business as well as those of brands and retailers around the world. THG Ingenuity comprises access to THG’s international infrastructure across warehouse fulfilment, digital content studios and event spaces, an end-to-end proprietary software solution required to operate and scale retail brands, and a suite of in-house consultative and management services across trading, marketing and brand strategy. It is one of the only platforms that is underpinned by proven expertise as it has demonstrably scaled brands globally and now powers 3rdparty brands on a SAAS basis. 

 

THG Ingenuity is partnered with leading retailers across the globe, including Procter & Gamble, Johnson & Johnson, Groupe L’Occitane, PZ Cussons Beauty and Nintendo. THG Ingenuity helped the Group dispatch over 80 million items during the year ended 31 December 2019 to customers across the world and saw THG reach the top of the Sunday Times profit track for two consecutive years. 

 

THG Annual Report 2017 – record breaking year for sales, investment and international growth

THG Annual Report 2017 – record breaking year for sales, investment and international growth
RESULTS FOR THE YEAR ENDED 31 DECEMBER 2017.

The Hut Group (“THG or the “Group”), one of the world’s largest online beauty and wellbeing businesses, today announces its results for the year ended 31 December 2017.

Financial Highlights

  • Group sales up 47% to £736m (2016: £501m)
  • International Sales up 62% to £512m (2016: £317m), constituting 70% of Group sales
  • Gross Profit increased by 51% to £318m (2016: £211m)
  • EBITDA1 up 38% to £69m
  • Strong growth in brand revenues, with 58% of Group sales coming from own brands
  • Group sales CAGR of 49% and EBITDA CAGR of 52% for the period 2015-2017
  • In May 2018, the Group increased its banking facility to £600m, for use in significant strategic initiatives and further potential M&A

Operational Highlights

  • £164m in strategic acquisitions during the year, enhancing the Group’s end-to-end retail ecosystem, building its brand proposition, and developing the geographical reach of its beauty supply chain. Acquisitions included Hangar Seven and UK2 – a digital content agency and web-hosting business respectively – ESPA, Illamasqua, RY.com.au and Europe’s largest subscription beauty box supplier, GLOSSYBOX
  • £39m of capex was spent on physical infrastructure projects including manufacturing, distribution, supply chain and office facilities. This included two food production and distribution facilities which became fully operational in 2017 – a 1m sq. ft. Cheshire based facility (Omega) and a US facility in Kentucky – in addition to the commissioning of a production and logistics centre in Poland, bringing next-day delivery to continental Europe
  • £25m of investment in the Group’s proprietary technology platform, THG Ingenuity, further enhancing its functionality and globalisation capability. THG’s platform now operates on 35 languages and 42 currencies, is supported by 32 payment options and delivers to 193 territories
  • Work begun on a new c870,000sq. ft. Head Office at Manchester Airport. The work will be completed in stages over the next two years and will ultimately house around 10,000 employees

Talent Highlights THG invested heavily in talent during the year, creating 1,884 jobs and growing its global workforce to over 4,000 colleagues by year end. The Group also invested in its Talent Function, including internal communications, leadership academies and office infrastructure. Through its in-house leadership development platform, THG Academy, the Group is building the next generation of business leaders.THG now employs colleagues representing 66 nationalities and working in offices located in 10 cities around the globe, in the UK, USA, Europe and Australia. The average age of a THG employee is 29. THG expects to create a further 2,000 new jobs in 2018.Matthew Moulding, Chief Executive Officer of The Hut Group, commented: “2017 was a year of significant development and growth for The Hut Group, as we invested in our infrastructure, our technology platform, our people and our brands. THG is now firmly a global player and it is particularly pleasing to see over 70% of Group sales coming from overseas, and 58% of total sales being of our own brands.“During the year our acquisitions of Hangar Seven and UK2 saw us develop further our propriety technology platform, THG Ingenuity, and investments in key brands such as ESPA, Illamasqua and GLOSSYBOX further extended our leading beauty offer. In addition, our job creation continued apace and we welcomed over 1,800 colleagues to The Hut Group around the world.“With our growing, talented workforce, our leading brands and our cutting-edge technology and infrastructure, we look forward to a further year of growth in 2018.”THG was also awarded the prestigious Queen’s Award for Enterprise this year in the International Trade Category.Notes to Editors1Adjusted EBITDA is operating profit before depreciation, amortisation, share based payments and exceptional items

The Hut Group eyes up leading cosmetics brand Eyeko

The Hut Group (“THG or the “Group”), one of the world’s largest online Beauty & Wellbeing businesses, announces the acquisition of Eyeko, the specialist eye cosmetics brand.

Founded in 1999 as a multi-category make-up brand, Eyeko later evolved into an award-winning leader in eye products, after its founders Max and Nina Leykind saw a gap in the market for high-performance eye products.

Renowned for its innovative, high quality mascaras, liquid liners and brow gels, Eyeko takes it British heritage and utilises Korean expertise to deliver an innovative range of products. It also boasts a strong cult following from a host of editors, make-up artists and influencers worldwide. High-profile ambassadors have included Alexa Chung, who previously worked with Eyeko as a creative consultant.

Eyeko products are stocked in multiple countries including the UK, US, Australia and also Europe through notable retailers such as Selfridges, Space NK, Ulta and Sephora. The brand is also available direct to consumers through eyeko.com and THG-owned lookfantastic.com.

The acquisition represents a further strategic investment in THG’s international Beauty offering. THG is Europe’s largest retailer of premium beauty products – including MAC, Bobbi Brown, Estée Lauder and Lancôme – through Lookfantastic.com, and also owns a host of luxury beauty brands including ESPA, Mio Skincare, Mama Mio, Grow Gorgeous, Illamasqua and GLOSSYBOX.

Matthew Moulding, Founder and Chief Executive Officer of The Hut Group, said: “Eyeko is a great addition to THG’s portfolio of brands, with a strong positioning within the cosmetics market.

“Its high-quality, innovative products are built on years of industry experience and the brand is renowned across numerous territories including the US and UK. We look forward to maximising Eyeko’s unique offering across the globe through our world-class e-commerce platform, THG Ingenuity, and our global marketing infrastructure.”

Nina Leykind, Founder of Eyeko said: “I am delighted with this acquisition, which is taking Eyeko into a truly exciting future.  We’re extremely proud of what we’ve accomplished to date and now look forward to seeing The Hut Group take Eyeko to even more customers worldwide.

“I’m confident in THG’s digital and marketing expertise and expect great things for the brand.”

This investment follows the acquisitions of Illamasqua, ESPA and GLOSSYBOX last year, adding to THG’s roster of wholly-owned brands.

The Hut Group was advised by Richard Harding and Steven Kingham of EY, Jeremy Millington and Chris Letters of Gowlings and David O’Leary and Ben Hacking of Deloitte. Eyeko was advised by Tim Leach of Baylor Klein and Paul Medlicott of Addleshaw Goddard.

The Hut Group crowned with The Queen’s Award for Enterprise

The Hut Group (THG) is proud to announce that it has been awarded the prestigious Queen’s Award for Enterprise for 2018.

THG was crowned in the International Trade category, having grown its overseas revenues by 89% (to £316m) in the year to 31 December 2016, the most recent year for which numbers have been reported. The Group now ships to 195 destinations worldwide, selling products through its 166 sites in 35 languages. THG employs over 4,000 people and has distribution centres in Cheshire and in Kentucky, USA; the Group is currently constructing a third distribution centre in Poland, bringing next-day delivery on its products to continental Europe.

The Queen’s Awards for Enterprise were first established by Royal Warrant in 1965, originally going by the title The Queen’s Award to Industry. The winners are announced each year on April 21st, Her Majesty the Queen’s birthday, and are published in the London Gazette.

Commenting, Matthew Moulding, Founder and CEO of The Hut Group, said:

“We are delighted to be recognised as part of The Queen’s Awards for Enterprise, which celebrates the wealth of business talent that the UK has to offer. Receiving the prestigious International Trade award is testament to the ambition, innovation and dedication of our people in developing The Hut Group into an internationally renowned, British business.”

Click here for more information regarding our award.

For more information, please contact:

Viki Tahmasebi

Group Head of PR, The Hut Group

About The Hut Group

The Hut Group (THG) is a nimble giant with a start-up culture, led by founder Matthew Moulding. Built on a foundation of proprietary industry-leading technology, a world-class team and a scientific approach to building global brands.  THG is fast becoming the world’s most influential online retail organisation.

In the year to 31 December 2016, THG grew Group Sales by 50% (to £501m), with International Sales growing by 89% (to

£316m). EBITDA grew 67% to £50m. Over half of THG’s sales now come from own brand products.

Part of the Northern Powerhouse near Manchester, it operates over 140 highly profitable websites retailing premium, non-perishable FMCG products direct to consumers across the fast growing, global Health & Beauty markets.

Pioneering Technology Platform

THG is a major British technology success story. Its in-house team design, develop and build bespoke proprietary technology that is used by hundreds of millions of people worldwide across 190 + countries.

Its unique platform helps the Group dispatch 37 million items to customers across the world, taking THG to the top of the Sunday Times profit track for a second consecutive year.

The platform was recognised as E-tailer of the Year by Retail Week for “Becoming Europe’s fastest growing E-tailer, through leveraging proprietary technology, data and a disruptive model to deliver own brand products direct to global consumers.”

Talent

The Hut Group is the #1 place for ambitious young talent that want to run a business or build industry leading technology.

THG acquires prestige cosmetics brand Illamasqua

The Hut Group, one of the world’s largest online Health & Beauty retailers and brand owners, announces the acquisition of Illamasqua, a leading prestige cosmetics brand.

Illamasqua, founded in 2008 by Julian Kynaston, is an award-winning brand renowned for its professional-grade products. Joseph Corré joined the brand as co-owner in 2010.

The brand is well-known in the beauty industry for its fearless dedication to creativity and self-expression and its campaigns celebrate diversity. With a theatrical heritage, its bold, professional products have gained a cult following from customers and make-up artists alike, including standout heroes Hydra Veil and Beyond Powder.

Since its launch, Illamasqua has also upheld a strong commitment to never permit animal testing on any of its products, a principle that The Hut Group will continue to support.

Illamasqua has branded stores located in Leeds, Liverpool and London. Its products are also stocked in Selfridges and Debenhams in 15 locations across the UK and are available direct to customers online, through illamasqua.com and THG-owned lookfantastic.com, amongst others.

The brand also offers make-up courses within The Illamasqua School of Make-up Art in London, helping to nurture the next generation of qualified artists and enthusiasts.

This investment represents a further investment in THG’s international Beauty offering. THG is already Europe’s largest retailer of premium beauty products – including MAC, Bobbi Brown, Estée Lauder and Lancôme – through Lookfantastic.com, and also owns a host of luxury Beauty brands including ESPA, Mio Skincare, Mama Mio, Grow Gorgeous, and GLOSSYBOX.

Matthew Moulding, Founder and Chief Executive Officer of The Hut Group, said: “I am delighted we are adding Illamasqua to The Hut Group’s growing portfolio of beauty brands. In Illamasqua’s unwavering commitment to professional, high-quality products and creativity, not to mention its strong identity, we saw a business with a unique proposition and an opportunity to take a strong and dynamic brand to the next level. We are confident that, with our world-class e-commerce platform and large marketing infrastructure, we will deliver significant growth and further extend Illamasqua’s global customer base. This investment is another step in our ambition of becoming the world’s largest online retailer of Health & Beauty products by 2018.”

Julian Kynaston, Founder and Chairman of Illamasqua said: “I am truly excited about The Hut Group’s acquisition of Illamasqua. We have been working with THG for over a year now and have seen great successes, so this move was a natural step for the brand.

“Finding the right partner, with whom we could align our vision for the future, was of crucial importance and I’m in no doubt that The Hut Group’s digital strength and marketing expertise will take Illamasqua to the next level.”

For more information, please contact:
Viki Tahmasebi viki.tahmasebi@thg.com
Group Head of PR, The Hut Group 07966 028340

About The Hut Group
The Hut Group (THG) is a nimble giant with a start-up culture, led by founder Matthew Moulding. Built on a foundation of proprietary industry-leading technology, a world-class team and a scientific approach to building global brands. THG is fast becoming the world’s most influential online retail organisation.

In the year to 31 December 2016, THG grew Group Sales by 50% (to £501m), with International Sales growing by 89% (to
£316m). EBITDA grew 67% to £50m. Over half of THG’s sales now come from own brand products.
Part of the Northern Powerhouse near Manchester, it operates over 140 highly profitable websites retailing premium, non-perishable FMCG products direct to consumers across the fast growing, global Health & Beauty markets.

Pioneering Technology Platform
THG is a major British technology success story. Its in-house team design, develop and build bespoke proprietary technology that is used by hundreds of millions of people worldwide across 190 + countries.

Its unique platform helps the Group dispatch 37 million items to customers across the world, taking THG to the top of the Sunday Times profit track for a second consecutive year.

The platform was recognised as E-tailer of the Year by Retail Week for “Becoming Europe’s fastest growing E-tailer, through leveraging proprietary technology, data and a disruptive model to deliver own brand products direct to global consumers.

Talent
The Hut Group is the #1 place for ambitious young talent that want to run a business or build industry leading technology.

About Illamasqua
Illamasqua, the brand that empowers both men and women of all ages to explore their individuality, has been making a scene in the beauty industry since its launch in November 2008.
Designed to be colour-intense, colour-true and long lasting, Illamasqua offers an unprecedented professional product range. Illamasqua encourages self-expression and creativity to capture the imagination of anyone who wants to accentuate their look through make-up. They offer an alternative voice that seeks to improve the world we live in: previous campaigns have celebrated diversity across age, gender, race and the perfection of imperfections.