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Systems Compliance Lead


Systems Compliance Lead

Job Category



THG Nutrition



Job Type


THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.  

We’re powered by a global team of over 10,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.

We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you. 



To provide support to the site in ensuring the health &safety, food safety and quality requirements are met. Challenge deviations from standards and compliance variances. Maintain and update all the site’s product specs, Quality and H&S safety documentation and processes. Develop a culture of success through Coaching & Mentoring individuals. Be the lead of any external audits and the point of contact for non-conformance close out plans from the audit. 


  • Maintain a Health and Safety culture within the Luton site; ensure all team members consistently deliver site safety best practices by demonstrating zero tolerance poor behaviour, continually challenging, and raising Safety standards.  
  • Maintain the site’s H&S documentation and risk assessment, making sure it is up to date and compliant 
  • Carry out periodic H&S audits 
  • Coordinate work to eliminate risks to our employees, products and environment through rigorous safety and accident investigations and high-quality current risk assessments 
  • Ensure safe working practices are maintained and ‘Standard Operations’ adhered to 


  • Support the embedment of the food safety culture across the Luton site; Act as a role model in the quality values by continually raising standards.  
  • Be proactive in the drive to improve key quality metrics and objectives, such as complaint reduction. 
  • Coordinate all non-conformances raised on internal / external audits, ensure closure of those non-conformances by set due dates.  
  • Ensure that non-conformances are thoroughly investigated, and countermeasures / solution are robust and implemented on time. 
  • Ensure all team members adhere to SOPs through spot checks across site 
  • Coordinate and maintain the site training matrix to ensure so that colleagues’ training is accurate for the role they are doing, and no refresher training is overdue. 
  • Lead team towards “Always Audit Ready” establishing a culture of compliance where: 
  • Manufacturing records are accurately completed in real time to facilitate actions that allow the approval of documentation as required.  
  • Make sure Processes and procedures, including online / in-process quality checks are followed rigorously to deliver consistent quality product.  
  • Vigorously enforce the completion of all records site standards, by departmental teams. Escalate any potential issues that pose a risk to Food Safety or product quality to site management.  
  • Ensure all risks to employees, products and environment are eliminated through rigorous investigation to establish robust effective timely Preventative Actions 
  • Champion quality assurance 
  • Enforce the site ‘Respect & Dignity Charter’ in your everyday engagement with all staff on site, ensuring that your Core Behaviours and those of your teams match the expectations.  
  • Lead by example - be a role model for the THG behaviours and values 
  • Proactively manage and embrace change 
  • Work with Site Operations Manager towards culture of fact and data-based decision making within operations.  
  • To carry out internal audits (health and safety and GMP) and communicate non-conformances and coordinate corrective actions.  
  • To assist customers with queries and completion of customer technical documentation. 
  • Coordinate H&S and SOP training so as the site is compliant and audit ready 
  • Create and maintain a site compliance scorecard  
  • Coordinate - daily, weekly, monthly, quarterly compliance (H&S / Quality) reviews. 
  • Ensuring all waste management measures are being adhered to. 
  • Support and coach individuals to achieving 100% adherence to “Right First Time” agenda 
  • Work with Site teams on continuous improvements, through SOP reviews, risk assessment reviews,  
  • Demonstrates an ability to solve basic process/ technical problems. 
  • Deliver the site compliance KPIs 
  • Deliver agreed objectives on time 
  • Additional duties as and when required that are relevant to the department and/or the Site. 


Experience Required 

  • The proven ability to liaise pro-actively with all departments.  
  • Excellent communication skills - including verbally, in writing and active listening.  
  • Sound computer skills.  
  • The ability to work effectively and prioritise to meet deadlines and multi-task.  
  • Knowledge of a food and/or drinks operation ideal 
  • Strong communication skills 
  • Self-driven 
  • Positive & Proactive approach 
  • Organised 
  • Flexible 
  • Results orientated 
  • Driven by continuous improvement 
  • Ability to engage and influence at all levels 


Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. 

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. 

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