Senior PTP Associate: Beauty (UK)

Job Title: Senior PTP Associate

Location: THG Shared Services - Beauty

About Finance at THG:

THG Finance is a dynamic and evolving team that covers all areas of finance, including central functions such as accounts receivable and payable, treasury, tax, and internal audit, as well as specific commercial teams for each of our divisions; Beauty, Tech, Consumer, Health, and Brands. As we expand our business and take on new challenges in the form of acquired businesses or new ventures, finance is there to support every step of the way, leading to dynamic and challenging roles. Common characteristics among our team members are the ability to drive change, adaptability, and resourcefulness to ensure we can keep pace with the business, without compromising on financial control or sales performance.

About The Role:

Reporting into the PTP Team Leader, the primary responsibility of the Senior PTP Associate is to ensure that the processing of supplier invoices is carried out as per company policy and right first-time approach. 

The Senior PTP Associate will manage a portfolio of complex supplier accounts to the expected standard of supplier experience and liaise with THG internal stakeholders providing top class customer service level and ensuring that the suppliers accounts are always up to date. 

The Senior PTP Associate acts as part of the support network within the leadership team of the PTP department. Taking on complex queries, assisting with the training of staff and contributing towards project work. 

Responsibilities:

• Manage a designated portfolio of supplier accounts
• Ensure invoices for your designated portfolio are received and recorded in a timely manner via our external data capture system (CD) or via exceptional manual processing
• Manage CD validations and exceptions via online portal
• Identify and resolve duplicate processing issues using Xelix software, recording on the delete log where necessary and ensuring the requested resolution is complete
• Manage 3-way match processes using relevant databases and accounting system (Sage)
• Research and resolve invoice discrepancies and issues working with the supplier and internal stakeholders requesting credit notes or raising internal debit notes as and when required
• Reconcile supplier accounts on a regular basis using agreed templates (monthly/bi-monthly as a minimum)
• Request any missing supplier documents and ensure process is followed to have these captured in the system
• Resolve supplier payment disputes/short payments
• Ensure all invoices, credit notes and payments are allocated correctly on both supplier’s statement and our system
• Monitor unposted invoices report for your designated portfolio of suppliers
• Review unmatched GRNI for your designated portfolio of suppliers
• Monitor and action any queries received via the PTP mailboxes within 24-hour SLA
• Ensure debit balances are reviewed, investigated and actioned within agreed KPIs
• Ensure supplier information and terms are regularly reviewed and updated working closely with the Master Data team to ensure any corrections are actioned
• Take part in divisional finance and internal stakeholder weekly meetings
• Develop and maintain excellent working relationships with all relevant internal and external stakeholders
• Assist the Team Leader in the resource requirements for the team
• Management of escalated and complex queries from within the team
• Cover for Team leader absence
• Working with colleagues across the business to identify improved ways of working
• Assisting with month-end activities
• Providing support with audit
• Strive to achieve best practice performance levels against agreed set of KPIs
• Involved in the allocation, distribution and monitoring of deadlines and adhoc tasks

Requirements:

• Finance related professional qualification (degree/AAT/ACCA/CIMA) or ideally at least 2/3 years’ experience within a similar role
• Fluent in English both verbal and written. Another European Language (French, Polish, Swedish, German) an advantage but not essential
• Office IT literate, preferably with intermediate MS Excel skills
• Sage or any other ERP systems knowledge

• Ability to act as SME for the accounts payable team
• Maintaining a can do, positive attitude with a focus on high level internal and external customer service

Benefits:

• Competitive salary
• Onsite doctor
• Employee discounts
• Gym discounts
• Company bonus scheme
• Company pension scheme

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.