Room Attendant - King Street Townhouse
Job Category
Operations
Division
THG Experiences
Location
UK, Manchester
Job Type
Full-time
About THG
We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
Hotel Room Attendant
We are currently recruiting for an experienced Room Attendant to join us at King Street Townhouse Hotel.
We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.
Benefits include:
- Fantastic bedroom rates for yourself and F&F
- 20% off dining at the hotel
- 50% off dining at Hale Country Club & Spa, also 50% discount on monthly club membership
- Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more!
- Onsite GP (avoid the waits!)
- Onsite physiotherapist
- Annual leave entitlement rising every year with service plus your birthday off
- Meals provided when on duty
About THG Experience
THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.
We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients.
THG Experience is perfectly positioned to deliver rapid growth for THG’s fast-moving, global brands. It’s an incredibly exciting time to be joining the team.
Main Duties of the Role
- Make beds and change bed linen
- Clean bathrooms, change towels, replenish bathroom supplies
- Perform general cleaning of common areas, such as stairs and corridors
- Stock and sort supplies
- Vacuum, clean, dust and polish guest rooms
- Make beds, change sheets, remove and replace used towels and toiletries
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets) as required
Requirements
- Able to work under pressure
- Previous experience and knowledge of housekeeping
- Great attitude towards work & colleagues
- Desire to learn new skills
- Experience working in a diverse environment
- Good communication skills
- Team-working skills
- Self-motivated
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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