Product Manager | THG Labs
Job Category
Sales & Business Development
Division
THG Beauty
Location
UK, Trowbridge
Job Type
Full-time
About THG
We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
About THG Labs
THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs.
Capabilities include:
· In-house market knowledge & trends
· End-to-end service from idea generation through to manufacturing and launch
· Technical, commercial and production expertise
· Outstanding customer service
About the Product Team
At the core of THG Labs sits the Product Team who act as the central hub, orchestrating end-to-end product lifecycles, managing customer relations and project execution.
Product Manager
The Product Manager is responsible for managing the delivery of products and projects to a designated customer or brand. Nurtures and develops customer relationships to support the business sales growth plan.
· Feeds into the product development process of a designated brand/customer.
· Provides competitor analysis, presentations, and general research of products. Proposes new concepts for brand/customer and works in conjunction with wider teams both internally and externally.
· Remains aware of new opportunities and is proactive regarding the needs of the business.
· Proactively communicates with the customer regarding the progress of individual projects (including finance, R&D development, packaging & design development, and all other appropriate aspects).
· Takes the lead in development meetings with the customer. Also attends any other relevant meetings deemed necessary.
· Builds and maintains excellent relationships with customers, suppliers, and manufacturers, dealing with them in a professional and effective manner.
· Creates accurate product costings and budgets for sign off. Put recommendations forward for effective savings.
· Monitors sales against budgets and reports exceptions.
· Works collaboratively with the supply, purchasing & packaging teams to ensure an effective and commercial sourcing/purchasing process of NPD and tender work.
· Manages, develops and leads team member/s.
· Communicating effectively and positively with all teams, colleagues, and managers.
· Helps to promote a positive working environment
· Any other duties that may be required from time to time.
Role Requirements
· Attention to detail.
· Excellent organisational, project planning and problem-solving skills
· Strong communications skills
· Commercial awareness
· Excellent customer-facing skills with the ability to develop and build new relationships.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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