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People Services Assistant (6 month FTC)

Canteen staff at the company canteen cash register

Job Category



Central Services


UK, Manchester

Job Type


THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.  

We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.

We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you. 

Location: Icon 1, WA15 0AF

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

About the People Team and the Role

The People Team manage the full employment lifecycle within THG, from candidate attraction and onboarding, through to learning & development and employee relations.

Reporting to the People Services Team Manager, the People Services Assistant is responsible for the smooth running of the People Shared Services function within THG. In addition to providing a world-class administrative service to the People Team, the post holder will also provide assistance with the maintenance of THG’s HR system and advice to line managers on people processes.


  • Collate all relevant new starter documents ensuring internal and legal compliance.
  • Support with new starter induction process.
  • Maintaining electronic personnel files.
  • Ensuring probations are completed and reported.
  • Assist stakeholders of various levels with assistance and advice on HR processes and procedure.
  • Ensuring leaver process is followed by managers.
  • Ensuring that leavers are logged accurately in the HR system for accurate recording and payroll purposes.
  • Completing confirmation of resignation letters as necessary.
  • Raising change of term letters, ensure all information is accurate.
  • Accurately update the system to reflect changes within the relevant information.
  • Make certain that managers are following the correct sign off procedure prior to any change of terms being processed or completed.
  • Regularly auditing that documents are received back signed by the employee and placed in the personnel file.
  • Processing all requests for contracts submitted via the Talent team as per sign off process.
  • Ensuring that contracts are delivered and signed via the DocuSign portal for accurate recording purposes.
  • Understanding the variety of templates used for various countries, departments, job roles and Acquisitions.
  • Ensure all data has been added accurately, across all teams.
  • Supporting the Team Leader with processing International payroll information/data on weekly basis.
  • Work closely with our stakeholders in our International locations.
  • Inputting new starters into the system with 100% accuracy.
  • Updating reporting lines to ensure organizational structure is accurate.


  • Experience of working effectively within a team environment.
  • Providing guidance and clarification to Managers and employees on a wide range of administrative processes.
  • Used to balancing a range of priorities and delivering to deadlines.
  • Handling complex queries, analyzing information and problem solving.
  • General competent IT skills such as Microsoft Office suite.
  • HRIS experience (Frontier Software)
  • Knowledge of HR and/or payroll processes and procedures


  • Competitive salary
  • Wellbeing – Company on-site doctor, physio, hairdresser, free on-site gym, employee assistance program (EAP).
  • 25 days holiday + Birthday off + Bank Holidays
  • Company pension scheme
  • Staff Discounts (All THG Brands) + Discounted Staff Shop on-site
  • Hotel Discounts (We own King Street Hotel – King St has a new spa as well)
  • Hale Country Club Discounts (Spa/Gym/Restaurant)
  • Enhanced parenthood pay after 1 year service
  • Discretionary company bonus scheme
  • In-house L&D function who can deliver internal sessions as well as support with external courses/certifications/apprenticeships/upskilling
  • You will have access to use our Tech scheme and Cycle scheme, which is a new salary sacrifice scheme to allow UK employees to purchase from Cycle scheme retailers, and technology from Curry's PC World - through monthly instalments.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. 

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. 

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