Order to Cash Associate (Credit Control)

Location: Icon 1, M90 5AA

About Finance at THG

THG Finance is an innovative, rapidly growing team that covers all aspects of finance from central functions to commercial teams. We support the business as it expands and takes on new challenges in the form of acquired businesses or new ventures. Our team members are adaptable, resourceful, and able to drive change to keep pace with the business, without compromising on financial control or sales performance.

About the Role

Reporting into the Beauty Team Leader, the Order to Cash Associate role is accountable for the day to day Credit Control of Sales Ledgers within THG Beauty, delivering a ‘world-class’ service to our Customer base and Internal Stakeholders.

The role is cross-functional with the Accounts Receivable Team within OTC, AP, Finance and other THG internal functions and requires the ability to fully support the Team Leader in ensuring all monthly schedules are completed on time, including any reporting information that may be required.

We adapt a right first time approach to maximise cash and minimize risk by delivering an efficient billing process, alongside effectively managing our Accounting procedures in line with company policy. 
We are part of a Shared Service Centre environment, proactively engaging in the development of the wider team for the benefit of business growth.

Responsibilities:

• Managing Specific Ledgers for Beauty within the overall Group Structure
• Actively chasing overdue debtors for payment
• Effectively manage Customer Credit Limits in line with our Credit Insurance Policy
• Control Insurance reporting, effectively producing accurate data on time, as per the T&C’s of the Credit Insurance Policy
• Proactively resolve Customer disputes within department SLA’s
• Work in partnership with your AR counter-part in managing your ledger – control Customer deductions and debit notes, support cash allocation requests, Customer write-off’s and all aspects of Ledger control
• Effectively manage on a daily basis, Sales Orders that are on ‘Credit Hold’
• Work with the relevant Sales Divisions to provide Customer support 
• Provide Excellent Customer Service
• Provide reporting information for Weekly Individual and Group Team Dashboards 
• Support Month End Reporting and closedown procedures including bad debt provisions and debtors reporting
• Work to Team and Individual Targets

Requirements:

• A good knowledge & understanding of Accounts Receivable processes
• Previous Credit Control role experience in a fast-paced, multi-functional, Finance environment
• Office IT literate, preferably with advanced MS Excel skills 
• Experience of working in a Shared Service centre 
• Sage or other ERP system’s knowledge

   

   

Qualification:

• Fluent in English, verbal and written
• Understanding of Basic Credit Control Practices
• Confident of communicating by Telephone or email
• Excellent attention to detail
• Positive ‘Can-Do’ Attitude

Benefits:

• Competitive salary
• Onsite doctor
• Employee discounts
• Gym discounts
• Company bonus scheme
• Company pension scheme

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.