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Group Food and Beverage Director


Group Food and Beverage Director

Job Category



THG Experiences


Manchester, United Kingdom

Job Type


THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.  

We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.

We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you. 

Reporting to the CEO, the Group Food & Beverage Director is accountable for the overall success of the Food & Beverage outlets within the THG Experience properties, including Hale Country Club & Spa, King Street Townhouse Hotel and King Street Townhouse Gym & Spa. Including the performance of the bars, restaurants, events, Kitchens and Back of house operations. The successful candidate must be creative, dynamic, collaborative, enthusiastic and passionate about Food and Beverage.

THG Experience is at an exciting stage with new outlets currently in design and this role will play a key part in evolving these concepts as they progress.

Your mission is to work alongside the team at THG Experience and create a world class food and beverage offering across the estate.  

Key Responsibilities:

  • Plan and direct food and beverage operations ensuring the balance between delivering excellent guest service, maximizing returns and developing the highest potential from all employees.
  • Assist in the preparation, presentation and subsequent achievement of the divisional strategy, which includes the annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Oversee the development of menus, wine lists, promotions, specifications and standards for all food and beverage operations.
  • Work closely with Sales & Marketing to ensure creative activations throughout the year to highlight the F&B offering
  • Ensure the implementation of the hotel’s standards of guest service and constantly seek out ways to improve product and service as well as increase volumes and profits.
  • Ensure the smooth operational effectiveness of the food and beverage operating departments through their respective Department Heads.
  • Ensure the development and accuracy of monthly financial outlooks/forecasts for the Food & Beverage Division.
  • Monitor and act on staffing levels and productivity targets along with labour forecasting
  • Involvement in the recruitment process for all Food & Beverage positions to ensure the hiring of the best talent.
  • Ensure regular, effective communication with all Food & Beverage colleagues through individual departmental communication meetings, daily briefings and divisional meetings


  • 5 to 7 years of experience in all areas of Food & Beverage operations including a minimum 2-3 years of successful management experience essential. Previous luxury hotel/restaurant experience.
  • Strong culinary, beverage knowledge and a genuine passion and interest in the wider market
  • Creative and effective leader and team player, possessing a high degree of professionalism, emotional intelligence, communication, and administrative skills.
  • An appetite to drive continuous improvement and set a high-performance culture across the F&B outlets.
  • Strong financial and cost control knowledge and applications mandatory.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. 

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. 

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