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Food and Beverage Assistant - Hale Country Club

Canteen staff at the company canteen cash register

Job Category

Operations

Division

THG Experiences

Location

UK, Manchester

Job Type

Full-time

THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.  

We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.

We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you. 

 

JOB DESCRIPTION: 

Location: Hale, Cheshire
Position: Full-Time, Permanent
Hours: 40 hours per week, variable shifts including some weekends (5 days a week)
Salary: Competitive, reflecting your skills and experience

Immediate Start Available

Hale Country Club & Spa is recruiting for a full-time Food & Beverage Assistant to join our team. We are looking for individuals with a passion for food and beverage, ready to deliver exceptional service and enhance the dining experience for our esteemed members and guests.

Hale Country Club & Spa offers an exclusive environment dedicated to enhancing well-being and lifestyle. The club features a state-of-the-art gym, luxurious spa facilities, and a range of wellness services designed to help members achieve their fitness and relaxation goals. From high-tech cardio and functional training areas to serene recovery zones and exceptional dining options, Hale Country Club & Spa provides a holistic approach to health and wellness, fostering a vibrant and connected community​. Find out more about Hale Country Club here.

 

PRIMARY ROLE RESPONSIBILITIES:

  • Work in all areas of Food & Beverage, including Bar, Restaurant, and Outdoor Terrace.
  • Welcome members and guests in a polite and friendly manner.
  • Take and deliver customer orders, consistently demonstrating high levels of customer service.
  • Prepare setups for tables.
  • Manage guest queries in a timely and efficient manner.
  • Up-sell with the latest departmental incentives.
  • Ensure compliance with brand standards.
  • Strive to achieve departmental targets.
  • Ensure cleanliness of work areas.
  • Comply with club security, fire regulations, and all health and safety legislation.
  • Comply with local licensing laws.
  • Be environmentally aware.
  • Assist other departments wherever necessary and maintain good working relationships.

BENEFITS:

  • 50% off dining at Hale Country Club & Spa and discounted membership
  • Exclusive room rates for you and your family at King Street Townhouse Hotel
  • 20% off dining at King Street Townhouse Hotel
  • Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
  • In-person or video GP consultations, discounted prescriptions, and physiotherapy
  • Increasing annual leave with service, plus your birthday off
  • Continuous learning and development opportunities
  • £250 bonus for referring a friend
  • Complimentary meals during shifts and provided uniforms
  • Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
  • Access to in-house Wellbeing Program
  • Pension scheme for financial stability

APPLICANT REQUIREMENTS:

The successful applicant will have/be:

  • Able to work under pressure.
  • Previous experience and knowledge of food and beverage.
  • Great attitude towards work and colleagues.
  • Desire to learn new skills.
  • Experience working in a diverse environment.
  • Good communication skills.
  • Team-working skills.
  • Self-motivated.
  • Good people skills.

ABOUT THG EXPERIENCE 

THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.

We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients.

THG Experience is perfectly positioned to deliver rapid growth for THG’s fast-moving, global brands. It’s an incredibly exciting time to be joining the team. Find out more about THG here.

 

APPLY

To apply, please send us your up to date CV using the link below. Visit our THG Careers page to learn more about current opportunities – we’d love to hear from you!

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. 

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. 

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