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Engineering Manager | THG Labs

Canteen staff at the company canteen cash register

Job Category



THG Beauty


Frome, United Kingdom

Job Type


THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.  

We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.

We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you. 

About THG Labs 
THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include: 

  • In-house market knowledge & trends 
  • End-to-end service from idea generation through to manufacturing and launch 
  • Technical, commercial and production expertise 
  • Outstanding customer service 


About The Engineering Team 

Based within the Operational division of the business, The Engineering Team is responsible for the complete asset care management across all sites including pro-active and re-active maintenance to ensure that minimum disruption is caused to the business. 


Engineering Manager 

Reporting to Head of Projects & Engineering, the Engineering Manager is responsible for ensuring all reactive and proactive preventative maintenance tasks are completed efficiently and to the required level and any impact on production demand is kept to a minimum.   Driving continuous improvement and collaboration across the teams whilst prioritising all works in line with the business requirement.  Maximise the efficiency of proactive maintenance schedules and condition-based monitoring to ensure our asset care system reduces the risk for re-active maintenance. Monitoring of KPI’s to ensure the Engineering team consistently performs.  The scheduling of all works within the team along with ensuring all spares orders are raised to so the works are completed seamlessly.  Manage the Hygiene and Line Setting Team.  Support the Supervisor of the team to deliver effective changeover’s and washouts and maintain a close working relationship with the engineering team. 


List specific role duties in bullet point format in order of importance, to include deliverables/KPIs followed by all generic bullet points as listed below 


  • Ensure that all GMP requirements in Hygiene and Quality systems are followed at all times.  Take appropriate action where contraventions are identified and escalate to the Head of Projects and Engineering where appropriate. 
  • Adhere to all company’s Health & Safety requirements and ensure that colleagues follow requirements.  Take appropriate action where contraventions are identified and escalate to the Head of Projects and Engineering where appropriate. 
  • Personally, communicate effectively and positively with all teams, colleagues and managers. 
  • Help to promote a positive working atmosphere within the company by promoting good communication between all colleagues, dealing in a constructive and encouraging way with issues as they arise, and being helpful and supportive towards colleagues. 
  • Demonstrate effectiveness as a manager through consistent professional conduct and role model behaviour. 
  • Any other duties deemed necessary for the smooth running of the business.  


  • Carry out regular 1to 1’s with all team members along with annual behavioural and objective reviews. 
  • Consistently maintain a high level of accuracy on all company paperwork, feeding back and correcting where necessary. 
  • Ensure that all rules governing the behaviour within the business are followed.  Support team members who identify contraventions and escalate to the Head of Projects and Engineering where appropriate. 
  • Monitor the teams KPI’s and ensure target are maintained. 
  • Demonstrate a pro-active approach by identifying and anticipating issues, and where appropriate liaising with colleagues and managers in order to resolve these.  Identify and monitor continuous improvement ideas. 


Role Requirements 

  • Ensure proactive and reactive maintenance is completed. 
  • Maintain the asset care system to ensure it remains effective. 
  • Identify where more specialist knowledge is required and escalate to the Head of Projects & Engineering where appropriate. 
  • Maintain and continuously improve asset care management ensuring condition-based monitoring is in place and effective. 
  • Manage the Engineering team and ensure the delivery of all works include the following: 
  • Shift handovers are recorded and effective. 
  • Standards are consistently high. 
  • Maintenance activities are effective and intervals appropriate. 
  • Process and productions planning is effective. 
  • Ensuring the team utilises the asset management system in its entirety. 
  • Spares are maintained, ready and available. 
  • Ensure training is completed in an effective way and the team remains up to date. 
  • Create, review and submit any documentation via doc control 

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. 

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. 

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