Credit Controller - Nutrition

Location: 4M, Manchester Airport

About Finance at THG 

Finance at THG is a rapidly growing and evolving team, covering all areas of finance from central functions such as accounts receivable and payable, treasury, tax and internal audit, to specific commercial teams for each of our divisions; Beauty, Tech, Consumer, Health and Brands. As the business expands and takes on new challenges in the form of acquired businesses or new ventures, finance is there to support every step of the way, leading to dynamic and challenging roles – no two days are the same! Common characteristics among our team are the ability to drive change, adaptability and resourcefulness, to ensure we can keep pace with the business, without compromising on financial control or sales performance. 

About the Role 

Reporting into the Team Leader, the Credit Controller role is accountable for the day to day Credit Control of Sales Ledgers within THG.

The role is cross-functional with AR, AP, Finance and other THG internal functions and requires the ability to fully support OTC functions, ensuring all monthly and weekly schedules are completed on time, including any reporting information that may be required.

Responsibilities:

• Proactively taking ownership of weekly and month end reporting of designated customer ledgers. This includes but not limited to: Month End Dashboards, creation of new weekly ledgers, credit limit reports, stop over reports. Working collaboratively with Senior Credit Controller to ensure reports are completed to a required standards and deadlines met.
• Daily, pro-active ledger management
• Order management workflow control
• Taking appropriate actions to clear stop-over report and follow escalation process when needed
• Proactively working with the relevant Sales Divisions to provide Key Customer support and excellent Customer Relationship Account Management
• Complete weekly/ monthly audit when required
• Effectively analyse process workflows and proactively engage in process improvements when needed
• Provide Excellent Customer Service
• Working to Team and Individual Targets
• Effectively communicate with Team Leaders and provide support to the Team Leader Group when needed

Requirements:

• Proven track record of credit control experience gained from fast paced environment – preferably Finance Shared Service Centre
• Office IT literate, preferably with intermediate MS Excel skills
• Sage or other ERP system’s knowledge
• Understanding of Credit Control Practices
• Confident of communicating by Telephone or email
• Meticulous approach and attention to detail
• Excellent attention to detail
• Positive ‘Can-Do’ Attitude
• Fluent in English, verbal and written

Benefits:

• Competitive salary
• Onsite Doctor
• Employee discounts
• Gym Discounts
• Company bonus scheme
• Company pension scheme

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.