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Content Creator, Digital Designer | Biossance

Canteen staff at the company canteen cash register

Job Category

Creative / Studios


THG Beauty


San Francisco, CA (Hybrid)

Job Type


THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.  

We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.

We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you. 

Role: Content Creator, Digital Designer

As a Social Content Creator/Digital Designer at Biossance, you will have the opportunity to have a voice and be a key contributor to take the brand to the next level. You will be responsible for developing a broad range of visuals for our social media and ecommerce digital channels. Projects will include creating everything from social media's organic UGC-style content to designed layouts for promotional campaigns, leveraging your multi-disciplinary creativity.

You are first and foremost a savvy Social Content Creator, who is passionate, inspired and constantly curious about the continually evolving landscape on Social Media. Through research and gained insights you possess a proven ability to think creatively and strategically, turning unique ideas into high engagement content on TikTok, Instagram, and Social Paid Media, among other channels.

You thrive in ambiguity, autonomously tackling priorities in a fast-paced environment. While you're a self-starter, you also excel at taking direction and filtering feedback to deliver forward-thinking creative content that helps define and elevate Biossance brand standards. Partnering with the Social Media Marketing Manager, Digital Design Director, and key business stakeholders, you'll translate marketing and brand strategies into impactful social assets and campaign promotional designs.

The ideal candidate possesses a deep passion for visual design. You excel in developing purposeful creative with an elevated aesthetic. A true collaborator at heart, you have genuine excitement and appreciation towards work that will resonate with our community and create positive impacts towards a better future for people and the planet.

This position reports to the Director, Digital Design.


  • Possess a digital-first mindset, staying ahead of new visual trends and the competitive landscape to source best-in-class visual ideas and solutions, with a particular focus on paid media and social creative.
  • Collaborate with cross functional teams and execute on brand and product social media content for new product launches, seasonal marketing campaigns for Instagram, Tik Tok, Pinterest and more.
  • Develop imaginative ways for our brand to have a positive impact for our community.
  • Concept compelling content visuals that boost brand love, advocacy and education.
  • Experiment with and execute ideas across multiple social media touchpoints and creative execution solutions including but not limited to; stop motion, continuous motion video, and native in-app editing tools.
  • Participate in and attend weekly meetings and creative reviews, analyzing project briefs, marketing objectives, copy requests, and iterations.
  • Be open to learning new process and tools to create ideas and fresh content.
  • Generate ideas quickly and articulate them well, ensuring deadlines are met.
  • Must be able to effectively articulate vision, present and explain creative decisions/rationale to key stakeholders.
  • Skills in versatility and adaptability with the capacity to handle multiple projects and re-prioritizations at once, while remaining flexible through multiple revisions and keeping a keen attention to detail.
  • Adept at preemptively identifying problems and devising solutions.
  • Work independently, proactively anticipating problems and devising solutions, taking initiative to find solutions that ensures brand standards and social media guidelines.


  • 3+ years as a Social Content Creator and Digital Designer primarily focusing on beauty brands (emerging, disruptive and cult beauty brand experience is a plus)
  • You grew up on social media and have proven expertise leveraging social media content creation tools, streamlining asset creation towards engaging and dynamic visuals
  • Strong portfolio showcases lead social asset creation, exceptional design, masterful typography/layout, and keen eye for translating brand identities. Designing for ecommerce, social and paid media creative is a must
  • Expert in native social media tools and channels for content creation
  • Knowledge in graphic design principles; strong visual design sense, excellent typography & layout skills, keen eye for detail and translating brand guidelines through all creative
  • Fluency in current graphic design digital practices and Adobe CC Suite, including motion graphics a plus (primarily Photoshop, InDesign, Illustrator, After Effects)
  • Experience working with marketing teams and demonstrated flexibility in management of creative execution needs, and ability to positively respond to critique/feedback
  • Strong conceptual skills and resourcefulness
  • Self-disciplined and motivated in a fast-paced environment that requires creativity, strategic thinking and strong attention to detail
  • Self-starter, positive attitude, sense of humor, and can work independently and values collaboration and feedback
  • Interest and enthusiasm for clean beauty and skincare
  • Skilled in photography, lighting, videography, editing, motion graphics and post-production 


  • Salary: $85,000 - $100,000
  • Medical, Dental, Vision plans
  • 401K matched up to 5%
  • Generous PTO (Paid Time Off)
  • Short and long-term disability
  • Summer Fridays
  • Exclusive employee discounts off THG Brands
  • Many more...

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. 

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. 

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